LeighWhiting
New Pleskian
Hi All
Blueyonder are rejecting emails from our Server and the reason is below
The DNS pointer record for this IP (xxxxxx.vps-10.com.) appears to match a generic or default pattern that is often associated with spam. Cloudmark will not continue to remediate such IP addresses.
Please could you update the rDNS on this IP to be something more specific to the sender and/or your organisation rather than the generic pattern that the provider has assigned by default. You may need to contact your provider in order to accomplish this rDNS change.
For instance mail.example.com would be considered far less generic than 208-83-136-1.sfo.example.com or hosted-by.example.com
is it just a case of changing our Full Hostname in Tools & Settings -> Server Settings ? if yes, what other bits need changing on will the server sort it automatically ?
Blueyonder are rejecting emails from our Server and the reason is below
The DNS pointer record for this IP (xxxxxx.vps-10.com.) appears to match a generic or default pattern that is often associated with spam. Cloudmark will not continue to remediate such IP addresses.
Please could you update the rDNS on this IP to be something more specific to the sender and/or your organisation rather than the generic pattern that the provider has assigned by default. You may need to contact your provider in order to accomplish this rDNS change.
For instance mail.example.com would be considered far less generic than 208-83-136-1.sfo.example.com or hosted-by.example.com
is it just a case of changing our Full Hostname in Tools & Settings -> Server Settings ? if yes, what other bits need changing on will the server sort it automatically ?