1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

BUG: Login Message Problem

Discussion in 'Legacy Sitebuilder Software' started by nwdhosting, Aug 2, 2005.

  1. nwdhosting

    nwdhosting Guest

    Hi -

    SiteBuilder is great product; but there is a minor problem with the login procedure.

    If a user with a "permanent" SiteBuilder account (versus a "trial" account) mis-types their username and password, the system incorrectly reports that their account has been Deactivated.

    Instead it would be helpful if the system reported back to the end user that they mis-typed their password.

    Although from a security standpoint, it may seem like a good idea to report all login errors with the message "Your account has been deactivated." to discourage people from trying to "hack" accounts -- the people who use this tool are VERY NON-TECHNICAL.

    So we've received a number of technical support requests from our users complaining that their account was deactivated, when in reality -- they simply typed in the wrong password.

    Thank you very much, in advance, for addressing this issue in the next release.


    Noah Kaufman
    NWD Hosting