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Business Manager has incorrect links

N

NSC

New Pleskian
Running Plesk Panel 10.1.1 on CentOS 5.5 at 1and1

In my sidebar the business manager has incorrect links and none of them work..

Business Operations, Monitoring, and Setup categories are all affected.

If i replace the incorrect domain name in the link with the correct one the browser just waits and never goes anywhere.

Is there a way to fix the links and see what's going on with the business manager?

The incorrect domain link is my 1and1 default domain name uXXXXXXXXXX.online-server.us, and I'd like it to be the actual domain name..

Perhaps this isn't the problem, since the business manager won't respond anyhow, at any domain, and since all the domain names have the same IP this probably isn't the issue..
 
Last edited:
Igor, thanks for the link..

I gave it a try, but it failed.. but I think this might help sniff down the problem..

Here is the output:

Try to fix config for Customer & Business Manager.. [ OK ]
Try to fix config for PBA plugins service.. [ OK ]
Try to fix DB for Customer & Business Manager.. [ OK ]
Try to fix SSO server.. [ OK ]
Try to reissue sp certificates.. [ FAILED ] Failed to run command '/usr/share/plesk-billing/sso --command 'reissue-sp-certs'':
The command 'reissue-sp-certs' complete with this error: " (HTTP code: )".
The '/usr/share/plesk-billing/sso' command was filed with unknown error. All details of the problem has been stored into the 'sso.crash.log' file.

Usage: /usr/share/plesk-billing/sso [ options ]
--command <string> attach | detach | enable | disable | repair-accounts | reissue-sp-certs | info.

attach
Connects the Administrator's or Customer's panel to the SSO service. The
panel type is defined by the required option --app-type. To connect both panels,
run the operation twice with different --app-type options. This command also
requires option --idp-url.
Example: sso --command=attach --app-type=customer --idp-url=https://host-name:11443

detach
Disconnects the Administrator's or Customer's panel from the SSO service.
The panel type is defined by the required option --app-type. To disconnect both
panels, provide two --app-type options.
Example: sso --command=detach --app-type=customer

enable
Turns on the SSO service for the connected panel. Initially, the service
is turned off. The panel type is defined by the required option --app-type.
Example: sso --command=enable --app-type=customer

disable
Turns off the SSO service for the connected panel. The panel type is
defined by the required option --app-type.
Example: sso --command=disable --app-type=customer

repair-accounts
Repairs global accounts for the connected panels. Make sure that the 'admin'
application is configured as privileged to manage SSO. For that you should see and
modify if needed the SSO configuration file: '/etc/sso/sso_config.ini'.
Example: sso --command=repair-accounts

reissue-sp-certs
Reissue certificates for 'admin' and 'client' applications. Make sure that the 'admin'
application is configured as privileged to manage SSO. For that you should see and
modify if needed the SSO configuration file: '/etc/sso/sso_config.ini'.
Example: sso --command=reissue-sp-certs

info
Displays information about the connected panel properties. If you do not
provide --prop-name, all properties are displayed. Otherwise, only a specific
property is displayed.
Example: sso --command=info --app-type=customer

--idp-url <string> URL to SSO server, for example, https://host-name:11443. Required with command: attach.
--app-type <string> Application type: admin | customer (Customer & Business Manager Administrator's or Customer's panel).
--prop-name <string> Property to display: connected | enabled | api_url | relay_url | sp_id.
--force Run attach | detach | enable | disable commands regardless the status of connection with SSO.
--help Display this help message.

Try to reissue sp certificates.. (attempt: 2) [ FAILED ] Failed to run command '/usr/share/plesk-billing/sso --command 'reissue-sp-certs'':
The command 'reissue-sp-certs' complete with this error: " (HTTP code: )".
The '/usr/share/plesk-billing/sso' command was filed with unknown error. All details of the problem has been stored into the 'sso.crash.log' file.

Usage: /usr/share/plesk-billing/sso [ options ]
--command <string> attach | detach | enable | disable | repair-accounts | reissue-sp-certs | info.

attach
Connects the Administrator's or Customer's panel to the SSO service. The
panel type is defined by the required option --app-type. To connect both panels,
run the operation twice with different --app-type options. This command also
requires option --idp-url.
Example: sso --command=attach --app-type=customer --idp-url=https://host-name:11443

detach
Disconnects the Administrator's or Customer's panel from the SSO service.
The panel type is defined by the required option --app-type. To disconnect both
panels, provide two --app-type options.
Example: sso --command=detach --app-type=customer

enable
Turns on the SSO service for the connected panel. Initially, the service
is turned off. The panel type is defined by the required option --app-type.
Example: sso --command=enable --app-type=customer

disable
Turns off the SSO service for the connected panel. The panel type is
defined by the required option --app-type.
Example: sso --command=disable --app-type=customer

repair-accounts
Repairs global accounts for the connected panels. Make sure that the 'admin'
application is configured as privileged to manage SSO. For that you should see and
modify if needed the SSO configuration file: '/etc/sso/sso_config.ini'.
Example: sso --command=repair-accounts

reissue-sp-certs
Reissue certificates for 'admin' and 'client' applications. Make sure that the 'admin'
application is configured as privileged to manage SSO. For that you should see and
modify if needed the SSO configuration file: '/etc/sso/sso_config.ini'.
Example: sso --command=reissue-sp-certs

info
Displays information about the connected panel properties. If you do not
provide --prop-name, all properties are displayed. Otherwise, only a specific
property is displayed.
Example: sso --command=info --app-type=customer

--idp-url <string> URL to SSO server, for example, https://host-name:11443. Required with command: attach.
--app-type <string> Application type: admin | customer (Customer & Business Manager Administrator's or Customer's panel).
--prop-name <string> Property to display: connected | enabled | api_url | relay_url | sp_id.
--force Run attach | detach | enable | disable commands regardless the status of connection with SSO.
--help Display this help message.

Try to reissue sp certificates.. (attempt: 3) [ FAILED ] Failed to run command '/usr/share/plesk-billing/sso --command 'reissue-sp-certs'':
The command 'reissue-sp-certs' complete with this error: " (HTTP code: )".
The '/usr/share/plesk-billing/sso' command was filed with unknown error. All details of the problem has been stored into the 'sso.crash.log' file.

Usage: /usr/share/plesk-billing/sso [ options ]
--command <string> attach | detach | enable | disable | repair-accounts | reissue-sp-certs | info.

attach
Connects the Administrator's or Customer's panel to the SSO service. The
panel type is defined by the required option --app-type. To connect both panels,
run the operation twice with different --app-type options. This command also
requires option --idp-url.
Example: sso --command=attach --app-type=customer --idp-url=https://host-name:11443

detach
Disconnects the Administrator's or Customer's panel from the SSO service.
The panel type is defined by the required option --app-type. To disconnect both
panels, provide two --app-type options.
Example: sso --command=detach --app-type=customer

enable
Turns on the SSO service for the connected panel. Initially, the service
is turned off. The panel type is defined by the required option --app-type.
Example: sso --command=enable --app-type=customer

disable
Turns off the SSO service for the connected panel. The panel type is
defined by the required option --app-type.
Example: sso --command=disable --app-type=customer

repair-accounts
Repairs global accounts for the connected panels. Make sure that the 'admin'
application is configured as privileged to manage SSO. For that you should see and
modify if needed the SSO configuration file: '/etc/sso/sso_config.ini'.
Example: sso --command=repair-accounts

reissue-sp-certs
Reissue certificates for 'admin' and 'client' applications. Make sure that the 'admin'
application is configured as privileged to manage SSO. For that you should see and
modify if needed the SSO configuration file: '/etc/sso/sso_config.ini'.
Example: sso --command=reissue-sp-certs

info
Displays information about the connected panel properties. If you do not
provide --prop-name, all properties are displayed. Otherwise, only a specific
property is displayed.
Example: sso --command=info --app-type=customer

--idp-url <string> URL to SSO server, for example, https://host-name:11443. Required with command: attach.
--app-type <string> Application type: admin | customer (Customer & Business Manager Administrator's or Customer's panel).
--prop-name <string> Property to display: connected | enabled | api_url | relay_url | sp_id.
--force Run attach | detach | enable | disable commands regardless the status of connection with SSO.
--help Display this help message.

Try to fix Plesk Panel instances connectify with SSO and Customer & Business Manager:
* Local Parallels Plesk Panel.. [ FAILED ] The following Panel error occurred: You have entered incorrect username or password.
Click to expand...
 
Did you try to find a reason in mentioned sso.crash.log file?
 
yes, and I turned on the debug mode as well. There's nothing much in the sso.debug.log file at all:


-- GENERAL ----------------------------

Description: ' (HTTP code: )' at /opt/plesk-billing/lib-tk/include/sso/SSORegister.php:65
Created: 2011-03-17 09:20:44
Action:

----------------------------------------
To obtain more details, turn the debug logging on. For details on how to turn the debug logging on, see the context help on the 'Events > Debug Log' page
Click to expand...
 
Additionally when I go to https://<mydomain>:8443/plesk-billing/admin/ the browser just halts.. so there's something wrong with the business manager altogether..
 
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