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C structured exception: 0xc0000005#0

Amir Hossein Yaghouti

Basic Pleskian
Hi
plz Help In fixed error:

Operation failed
Up Level

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The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support so that we could help you as soon as possible.

Code:
C structured exception: 0xc0000005#0 C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3(322): plesk_proc_open('"C:\\Program Fil...', Array)
#1 C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3(142): proc_open_exec('"C:\\Program Fil...')
#2 C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3(95): util_exec('send-error-repo...', Array, 'proc_open', 'C:\\Program File...')
#3 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Os.php(91): smart_exec('send-error-repo...', Array, 'proc_open')
#4 C:\Program Files (x86)\Parallels\Plesk\admin\plib\CommonPanel\Exception.php(234): Os::exec('send-error-repo...', Array, 'proc_open')
#5 C:\Program Files (x86)\Parallels\Plesk\admin\plib\CommonPanel\Exception.php(80): CommonPanel_Exception::_sendRuntimeReportXML('Exception', 'C structured ex...', 'C:\\Program File...', 29, 0, '#0 C:\\Program F...', 1, 'aa7c9b1d6939e29...', '7b54746e3d13de4...')
#6 C:\Program Files (x86)\Parallels\Plesk\admin\plib\CommonPanel\Controller\Action\Abstract.php(332): CommonPanel_Exception::sendNotification(Object(Exception))
#7 C:\Program Files (x86)\Parallels\Plesk\admin\application\smb\controllers\ErrorController.php(34): CommonPanel_Controller_Action_Abstract->_errorAction()
#8 C:\Program Files (x86)\Parallels\Plesk\admin\externals\Zend\Controller\Action.php(516): Smb_ErrorController->errorAction()
#9 C:\Program Files (x86)\Parallels\Plesk\admin\externals\Zend\Controller\Dispatcher\Standard.php(295): Zend_Controller_Action->dispatch('errorAction')
#10 C:\Program Files (x86)\Parallels\Plesk\admin\externals\Zend\Controller\Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#11 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Application\Web.php(38): Zend_Controller_Front->dispatch(NULL)
#12 C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\application.php(15): Plesk\Application_Web->run()
#13 {main}
---------------------- Debug Info -------------------------------
 
New Error :

plesk-0001.png plesk-0002.png plesk-0003.png




Code:
C structured exception: 0xc0000005#0 C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3(322): plesk_proc_open('"C:\\Program Fil...', Array)
#1 C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3(142): proc_open_exec('"C:\\Program Fil...')
#2 C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3(95): util_exec('send-error-repo...', Array, 'proc_open', 'C:\\Program File...')
#3 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Os.php(91): smart_exec('send-error-repo...', Array, 'proc_open')
#4 C:\Program Files (x86)\Parallels\Plesk\admin\plib\CommonPanel\Exception.php(234): Os::exec('send-error-repo...', Array, 'proc_open')
#5 C:\Program Files (x86)\Parallels\Plesk\admin\plib\CommonPanel\Exception.php(80): CommonPanel_Exception::_sendRuntimeReportXML('Exception', 'C structured ex...', 'C:\\Program File...', 29, 0, '#0 C:\\Program F...', 1, 'c51ca541a9427ab...', '7b54746e3d13de4...')
#6 C:\Program Files (x86)\Parallels\Plesk\admin\plib\CommonPanel\Controller\Action\Abstract.php(332): CommonPanel_Exception::sendNotification(Object(Exception))
#7 C:\Program Files (x86)\Parallels\Plesk\admin\application\smb\controllers\ErrorController.php(34): CommonPanel_Controller_Action_Abstract->_errorAction()
#8 C:\Program Files (x86)\Parallels\Plesk\admin\externals\Zend\Controller\Action.php(516): Smb_ErrorController->errorAction()
#9 C:\Program Files (x86)\Parallels\Plesk\admin\externals\Zend\Controller\Dispatcher\Standard.php(295): Zend_Controller_Action->dispatch('errorAction')
#10 C:\Program Files (x86)\Parallels\Plesk\admin\externals\Zend\Controller\Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#11 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Application\Web.php(38): Zend_Controller_Front->dispatch(NULL)
#12 C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\application.php(15): Plesk\Application_Web->run()
#13 {main}
---------------------- Debug Info -------------------------------
 
Last edited:
It's the same error, not a new one. And did you checked the permissions of plesksrv.exe found in C:\Program Files (x86)\Parallels\Plesk\admin\bin?

Resolution
  1. Open directory C:\Program Files (x86)\Parallels\Plesk\admin\bin
  2. Check permissions and security settings for plesksrv.exe: right click on plesksrv.exe->security
  3. Make sure that plesksrv.exe has following permissions:
    psaadm, psacln: Read and Execute
    System and Administrator: Full Control
  4. Check system by antivirus program.

http://kb.odin.com/en/116800
 
I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.
 
New Error :
Running task: C:\Program Files (x86)\Parallels\Plesk\admin\bin\php.exe -q "C:\Program Files (x86)\Parallels\Plesk\admin\plib\DailyMaintainance\script.php"
Started: Sat Apr 04 05:13:01 2015
Failed with error: C structured exception: 0xc0000005Sat Apr 04 05:13:01 2015
 
Running task: C:\Program Files (x86)\Parallels\Plesk\admin\bin\web_statistics_executor.exe
Started: Sun Apr 05 00:12:01 2015
Failed with error: C structured exception: 0xc0000005Sun Apr 05 00:12:01 2015
 
ERROR: Uncaught exception 'Exception' with message 'C structured exception: 0xc0000005' in C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3:322 Stack trace: #0 C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3(322): plesk_proc_open('"C:\\Program Fil...', Array) #1 C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3(142): proc_open_exec('"C:\\Program Fil...') #2 C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3(95): util_exec('send-error-repo...', Array, 'proc_open', 'C:\\Program File...') #3 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Os.php(91): smart_exec('send-error-repo...', Array, 'proc_open') #4 C:\Program Files (x86)\Parallels\Plesk\admin\plib\CommonPanel\Exception.php(234): Os::exec('send-error-repo...', Array, 'proc_open') #5 C:\Program Files (x86)\Parallels\Plesk\admin\plib\CommonPanel\Exception.php(80): CommonPanel_Exception::_sendRuntimeReportXML('Exception', 'PHP Warning: Ca...', 'C:\\Program File...', 56, 0, '#0 [internal fu...', (common_func.php3:322)
 
Have you contacted Support Team? Looks like that you have seriously broken Plesk installation and fixing directly on your server is really required.
 
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