• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Can not longer start plesk admin site...

F

FilipB

Guest
I get :

Unable to connect to database: saved admin password is incorrect. 0: C:\Program Files\SWsoft\Plesk\admin\auto_prepend\auth.php3:56 psaerror(string "Unable to connect to database: saved admin password is incorrect.")

I've already tried the plesksrvclient.exe utilty but this utility say's also Can't connect to mysql database.

What can I do
 
Hey,

1. run '%plesk_bin%\plesksrvclient -get' to get your old Plesk password.
2. stop Plesk SQL service
3. run '%plesk_dir%\MySQL\bin\mysqld-nt --skip-grant-tables' command to allow unauthorized login to MySQL
4. login to MySQL with command '%plesk_dir%\MySQL\bin\mysql -uadmin mysql'
5. reset password with command 'update user set password=password('old_plesk_password') where user='admin';'
6. kill mysqld-nt process
7. start Plesk services.

That's all, good luck!
 
Hi,

Sorry, it was Plesk 7.0.x solution.
For Plesk 7.5.x it looks like this:

1. run '%plesk_bin%\plesksrvclient -get' to get your old Plesk password.
2. stop Plesk SQL service and MySQL service
3. Copy %plesk_dir%\Mysql\data\my.ini to c:\ and change '[PleskSQLServer]' inside it to '[mysqld]'
4. run '%plesk_dir%\MySQL\bin\mysqld-nt --skip-grant-tables --defaults-file=c:\my.ini' command to allow unauthorized login to MySQL
5. login to MySQL with command '%plesk_dir%\MySQL\bin\mysql -uadmin -P8306 mysql'
6. reset password with command 'update user set password=password('old_plesk_password') where user='admin';'
7. kill mysqld-nt process, delete c:\my.ini.
8. start Plesk services.
 
Hi,

thanks for your answer
everything goes fine until I try to login on mysql

I get :

C:\Program Files\SWsoft\Plesk\MySQL\bin>mysql -uadmin mysql
ERROR 2003 (HY000): Can't connect to MySQL server on 'localhost' (10061)

What is the problem.... ?
 
Thanks VERRRRRRYYYYYY much

the second solution did the job fine !!
 
I get

[ERROR] mysqld-nt: unknown variable 'defaults-file=c:\my.ini'
 
Back
Top