• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Resolved Can´t delete a mail, when I delete, it appears again

SalvadorS

Regular Pleskian
Server operating system version
Debian 12.5
Plesk version and microupdate number
18.0.61
Well, this is strange.

I have a client who tell me if he delete a mail the mail appears again. I check it on webmail and thunderbird and it`s true.

So I went to:

/var/qmail/mailnames/domain.com/account/Maildir/cur

List the mails and I found this:


-rw------- 1 popuser popuser 32945 may 29 10:07 '1716970060.M273685P384773.dv11,S=32945,W=33443:2,S'
-rw------- 1 popuser popuser 4727026 may 29 11:12 '1716973931.M4555P404500.dv11,S=4727026,W=4788444:2,S'
-rw------- 1 popuser popuser 46121 may 29 11:23 '1716974590.M15578P407600.dv11,S=46121,W=46819:2,S'
-rw------- 1 popuser popuser 46657 may 29 11:58 '1716976692.M94048P417807.dv11,S=46657,W=47737:2,'
-rw------- 1 popuser popuser 490386 may 29 11:32 '1716976884.M194845P347123.dv11,S=490386,W=496874:2,'

Last one is the mail we are talking about. I delete it:


rm -rf '1716976884.M194845P347123.dv11,S=490386,W=496874:2,'

And list mails again:

ls -l

-rw------- 1 popuser popuser 32945 may 29 10:07 '1716970060.M273685P384773.dv11,S=32945,W=33443:2,S'
-rw------- 1 popuser popuser 4727026 may 29 11:12 '1716973931.M4555P404500.dv11,S=4727026,W=4788444:2,S'
-rw------- 1 popuser popuser 46121 may 29 11:23 '1716974590.M15578P407600.dv11,S=46121,W=46819:2,S'
-rw------- 1 popuser popuser 46657 may 29 11:58 '1716976692.M94048P417807.dv11,S=46657,W=47737:2,'
-rw------- 1 popuser popuser 490386 may 29 11:32 '1716977209.M247669P347123.dv11,S=490386,W=496874:2,'

And you can see it again. A new one but same mail same hour same minute. I suspended the domain, deleted the mail, same thing...

So, any help to delete it?

Thanks in advance
 
Hello,

If someone have this problem in the future the client has a troyan virus in his pc who recreated the mail.

Regards
 
Back
Top