• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved Can´t delete a mail, when I delete, it appears again

SalvadorS

Regular Pleskian
Server operating system version
Debian 12.5
Plesk version and microupdate number
18.0.61
Well, this is strange.

I have a client who tell me if he delete a mail the mail appears again. I check it on webmail and thunderbird and it`s true.

So I went to:

/var/qmail/mailnames/domain.com/account/Maildir/cur

List the mails and I found this:


-rw------- 1 popuser popuser 32945 may 29 10:07 '1716970060.M273685P384773.dv11,S=32945,W=33443:2,S'
-rw------- 1 popuser popuser 4727026 may 29 11:12 '1716973931.M4555P404500.dv11,S=4727026,W=4788444:2,S'
-rw------- 1 popuser popuser 46121 may 29 11:23 '1716974590.M15578P407600.dv11,S=46121,W=46819:2,S'
-rw------- 1 popuser popuser 46657 may 29 11:58 '1716976692.M94048P417807.dv11,S=46657,W=47737:2,'
-rw------- 1 popuser popuser 490386 may 29 11:32 '1716976884.M194845P347123.dv11,S=490386,W=496874:2,'

Last one is the mail we are talking about. I delete it:


rm -rf '1716976884.M194845P347123.dv11,S=490386,W=496874:2,'

And list mails again:

ls -l

-rw------- 1 popuser popuser 32945 may 29 10:07 '1716970060.M273685P384773.dv11,S=32945,W=33443:2,S'
-rw------- 1 popuser popuser 4727026 may 29 11:12 '1716973931.M4555P404500.dv11,S=4727026,W=4788444:2,S'
-rw------- 1 popuser popuser 46121 may 29 11:23 '1716974590.M15578P407600.dv11,S=46121,W=46819:2,S'
-rw------- 1 popuser popuser 46657 may 29 11:58 '1716976692.M94048P417807.dv11,S=46657,W=47737:2,'
-rw------- 1 popuser popuser 490386 may 29 11:32 '1716977209.M247669P347123.dv11,S=490386,W=496874:2,'

And you can see it again. A new one but same mail same hour same minute. I suspended the domain, deleted the mail, same thing...

So, any help to delete it?

Thanks in advance
 
Hello,

If someone have this problem in the future the client has a troyan virus in his pc who recreated the mail.

Regards
 
Back
Top