• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Cannot Access Admin Panel

T

Thomas White

Guest
I recently installed Plesk on an Intel server running a CentOS minimal install. Everything starts and runs fine, and I can login to the control panel, etc from the server's console. However, when I try to go to the server's IP address (https://xxx.xxx.xx.xx:8443) from a different computer, it will load the top.php3 file for the admin page and then show a 'page cannot be displayed error' where the login form should be. I have tried connecting on two different computers in both IE and Firefox. Does anyone know what the problem could be?

Thanks,
Tom
 
Is this IP can be correctly resolved to hostname and vice versa? Do you have SSO enabled? Maybe SSO is incorrectly configured?
 
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