• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Cannot access Plesk support

captainhook

Basic Pleskian
User name: captainhook

TITLE

Cannot access Plesk support

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Support

PROBLEM DESCRIPTION

I cannot access Plesk support through Chrome/Firefox/Edge.

STEPS TO REPRODUCE

Login at Plesk Help Center

ACTUAL RESULT

Console shows the following error:
Blocked autofocusing on a form control in a cross-origin subframe.
en-us:1 Refused to display 'Plesk Support' in a frame because it set 'X-Frame-Options' to 'sameorigin'.
DevTools failed to load SourceMap: Could not load content for https://theme.zdassets.com/theme_assets/1061516/bootstrap.min.css.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE

EXPECTED RESULT

To login and allow me to open a ticket.

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Help with sorting out
 
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