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They said the problem is a "database inconsistency. There is no corresponding record in 'IpAddressesCollections' table"
They were able to solve it by "CHANGING USER NAME OF CUSTOMER". This seems pretty odd to me. I'm not sure what they mean by "customer". I am the only business using the server so I only have one subscription. i.e. There are no customers.
I solve same problem by changing de IP in Subscription > Change hosting configuration . To another IP ( I have two IPs, but you could try change to none). Then back to original IP.
After I run: /usr/local/psa/admin/sbin/mchk