Cannot deinstall Kaspersky on 9.2.2

[DetlefZ]

I installed Version 9.2.2 and checked Kaspersky to be installed, too. The installation was successful.
After I found out, that there is a key needed for Kaspersky, I tried to deinstall the module in Plesk. But this results in an error:
"module kav cannot be removed: modulemng is failed --remove --module=kav"
(translation from the german message)

I searched for the rpm and found, that it is not installed. But the module is shown in Plesk.

How can In get rid of that?

TIA, Detlef

 

[Andrey Kucherov]

Hello,

First of all try to go to Component management and press refresh.
If this will not resolve the issue please use the following query to remove the record from the psa database:

===

mysql -u admin –p<admin_password> psa
DELETE FROM Modules WHERE id=<kav_module_id>;

===

Make sure that you have made the backup of your database before applying any changes.

 

[Maa]

Seems like some autoinstaller failure...
You can try to install rpm's and deinstall module from Plesk, it would be safer way (I believe).