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Cannot log in to plesk (Connection Refused)

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Deoxymono, Jun 16, 2012.

  1. Deoxymono

    Deoxymono New Pleskian

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    Info: Parallels Plesk Panel v10.3.1 / OS: CentOS 5

    I needed to install a domain SSL so I went to login to plesk for my VPS but get a Connection Refused message in the browser window (chrome).

    "Google Chrome's connection attempt to vps347817-1.lcnservers.com was rejected. The website may be down or your network may not be properly configured.

    Error 102 (net::ERR_CONNECTION_REFUSED): The server refused the connection."


    Not sure how long this problem has been going on for as I haven't logged into plesk for about 2 weeks.

    I tried to restart the server but that hasn't helped either.

    Error log from /var/log/sw-cp-server/error_log:

    ...2012-05-23 01:21:41: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
    2012-05-23 01:21:41: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
    2012-05-23 01:21:41: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
    2012-05-23 01:21:46: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
    2012-05-23 01:21:47: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
    2012-05-23 01:24:02: (request.c.826) content-length broken: 38
    -> 400
    2012-05-23 01:25:29: (request.c.826) content-length broken: 38
    -> 400
    2012-05-23 02:04:35: (log.c.135) server stopped
    2012-06-16 14:28:02: (log.c.75) server started

    there are loads of the 'error:1407609C:SSL' listed I've only copied the last few of them. Any ideas what they mean? Are they the cause of the problem?

    Any help would be greatly appreciated.
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Novosibirsk, Russia
  3. MarcelT

    MarcelT Guest

    0
     
    I'm also having trouble logging in after upgrading from 9.4.3 to 10.4.4. When trying to access the login screen using Chrome, I currently get a "Error 102 (net::ERR_CONNECTION_REFUSED): The server refused the connection.". My error log is similar to OP's, with a handful of these errors:

    (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure

    These errors relate to my attempts to load the klogin page, how do I resolve this?
     
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