• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
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Cannot log into Admin Panel https://IP:8443/

C

CameronC

Guest
Hello,

Just received a new server, when I try to access Plesk admin interface and log in for the first time, I can't. The top "header" of the page loads, but the middle login form will not. After a matter of seconds, it responds with "hostname.domain.com" has timed out.

It is trying to use the hostname to produce the login form rather than the IP. Why is this, what canI do to correct it? Not that it's a big deal I cold *wait* for DNS propagation, however the hostname is wrong on not set to a domain I have conrtol over.


Any ideas at this point?
 
Probably, SSO is enabled on the server and redirects to server hostname:
# /usr/local/psa/bin/sso --get-prefs
# /usr/local/psa/bin/sso --disable
 
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