Cannot log into Plesk control panel - completely out of the blue!

[atomicguava]

Hi, I found the below thread in Google:

http://forum.swsoft.com/showthread.php?s=&threadid=19632

I reposted it here because I'm experiencing it in Plesk 8.2.1

Whenever I try to log into the control panel in a browser, I get the below message:

Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0

Warning: Unknown: Failed opening 'auth.php3' for inclusion (include_path='.:') in Unknown on line 0

The Plesk 7.1 thread I found above mentioned duplications of PHP.ini so I've tried to find all the locations of PHP.ini by executing the following in SSH:

find / -name php.ini

Which returns:

/usr/local/psa/admin/conf/php.ini
/etc/php.ini

So I tried renaming the .ini which is in the PSA/admin/conf folder and restarting apache, but to no avail.

I've tried running the command line autoinstaller, but all that wants to do is install a Battlefield2 module! Is there a way to reapply Plesk 8.2.1 - I think something has corrupted...

I don't really want to re-image - is there anything else anyone can suggest? I'm still unable to log in, but services work as normal.

Incidentally, the permissions for the file in question are:

[root@p15169903 auto_prepend]# ls -l
total 20
-rw-r--r-- 1 root psaadm 18354 Sep 18 04:29 auth.php3

Thanks in advance.

 

[DmitryT]

Normally Plesk is using its own php with the configuration file located in /usr/local/psa/admin/conf/php.ini. So, you need just to make sure that the following directories are specified in the include path of php.ini:

$ cat /usr/local/psa/admin/conf/php.ini | grep -i include_path
include_path = "/usr/local/psa/admin/plib:/usr/local/psa/admin/javascripts:/usr/local/psa/admin/plib/locales:/usr/local/psa/admin/auto_prepend:/usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin:/usr/local/psa/admin/htdocs/domains/databases/phpPgAdmin"

Do not forget to restart apache service for changes to take effect:

# /etc/init.d/httpd restart
# /usr/local/psa/admin/bin/websrvmng -a -v

 

[anb_t]

Plesk is distributed with its own apache and php that do not affect original system php and apache. Plesk apache and php serve Plesk control panel, system php and apache serve websites.
Plesk apache and php are included into the base Plesk package:

[root@weather ~]# rpm -q psa
psa-8.2.1-fc4.build82070918.10

[root@weather ~]# rpm -ql psa-8.2.1-fc4.build82070918.10 | grep -E 'bin/php$|bin/httpsd$'
/usr/local/psa/admin/bin/httpsd
/usr/local/psa/admin/bin/php
[root@weather ~]#
[root@weather ~]# /usr/local/psa/admin/bin/php -v
PHP 5.0.5 (cli) (built: Sep 18 2007 10:23:07)
Copyright (c) 1997-2004 The PHP Group
Zend Engine v2.0.5, Copyright (c) 1998-2004 Zend Technologies
with eAccelerator v0.9.3, Copyright (c) 2004-2004 eAccelerator, by eAccelerator
[root@weather ~]#
[root@weather ~]# /usr/local/psa/admin/bin/httpsd -v
Server version: Apache/1.3.33 (Unix)
Server built: Sep 18 2007 10:24:09
[root@weather ~]#

Plesk apache and Plesk php configuration files:

[root@weather ~]# rpm -ql psa-8.2.1-fc4.build82070918.10 | grep -E 'php.ini$|httpsd.conf$'
/usr/local/psa/admin/conf/httpsd.conf
/usr/local/psa/admin/conf/php.ini
[root@weather ~]#

System apache (client apache) and php serve clients web pages:

[root@weather ~]# rpm -q php php-5.0.4-10.5
[root@weather ~]# rpm -q httpd httpd-2.0.54-10
[root@weather ~]# rpm -ql php | grep bin/php$
/usr/bin/php
[root@weather ~]# rpm -ql httpd | grep bin/httpd$
/usr/sbin/httpd
[root@weather ~]#

[root@weather ~]# /usr/bin/php -v
PHP 5.0.4 (cli) (built: Nov 8 2005 08:27:12)
Copyright (c) 1997-2004 The PHP Group
Zend Engine v2.0.4-dev, Copyright (c) 1998-2004 Zend Technologies
with the ionCube PHP Loader v3.1.16, Copyright (c) 2002-2006, by ionCube Ltd., and
with Zend Extension Manager v1.2.2, Copyright (c) 2003-2007, by Zend Technologies
with Zend Optimizer v3.3.0, Copyright (c) 1998-2007, by Zend Technologie
[root@weather ~]#
[root@weather ~]# /usr/sbin/httpd -v
Server version: Apache/2.0.54
Server built: May 23 2005 08:12:24
[root@weather ~]#

I know that it is not recommend to change Plesk apache and php configuration, this might broke the panel, I guess this has happened in your case. On the other hand you are free to reconfigure client apache and php as you wish.

What I offer you to do is reinstall main Plesk package forcibly.

to verify its consistency:
~# rpm -V psa

and reinstall:
~# rpm -Uvh --force /PATH/TO/PACKAGE/psa-8.2.1-fc4.build82070918.10.i586.rpm

The error about missing 'auth.php3' related to Plesk document root:

$PRODUCT_ROOT_D/admin/htdocs

Value of PRODUCT_ROOT_D is set in Plesk configuration file /etc/psa/psa.conf.

Also I recommend you to disable SELinux if it is in enforcing mode.

~# grep SELINUX= /etc/selinux/config

Hope this helps.

./anb