Issue Cannot login to newly created Plesk droplet on DigitalOcean

[RaelB]

Hello,
I have created a Plesk (Ubuntu) Droplet on DigitalOcean. Here are the login details:

IP Address: 159.89.141.239
Username: root
Password: 1f5b09d01111bb4c0351ea9c12

I go to the IP address, and then enter the username and password from above. After I click on Login button, the page briefly goes to the url:
https://159.89.141.239/admin/setup,
However after 1 or 2 seconds it goes back to the initial login page. It does not give me a chance to enter the details there. I tried this a few times. Sometimes, it doesn't even go the the /admin/setup page. It just reloads the initial login page. (I have attached a video of this below)

I created a droplet about a month ago, that worked fine (i.e. did not have this problem), however I subsequently destroyed this droplet and then made a new droplet and then this problem occurred. I tried creating a number of droplets, and encounter the same problem each time.

I am using the Free version of Plesk that comes with a Digital Ocean droplet.

You can see short video of this problem here: https://bauerapps.com/dev/plesk_login_problem.mp4

Digital Ocean said they cannot reproduce the issue. Does anyone out there experience the same issue?

 

[omexlu]

Hi,

I can login without problem BUT it is not very smart to post your login data here in the public...

Some "bad"-guys can install some maleware on your machine. So I suggest you to reinstall the hole machine even if your problem is solved!!!

 

[RaelB]

Of course . Thanks

Is it possible to make a short video, showing that it works for you?
(www.screenpresso.com is freeware...)

I've tried on 3 different computers and get the same problem in each case. So it does not seem to be related to my browser.

 

[omexlu]

Try with another browser an or delete cache/cookies before

 

[WebHostingAce]

Please follow,

1. Create a new Droplet with Plesk.

2. Login to SSH as root with the password you received by email.

3. It will prompt you to change the password. Do it.

4. type #plesk login (instruction will be displayed anyway) - This will give you two URLs - one with the hostname other one with the IP address. If you haven't setup DNS to your hostname. Please use the URL with the IP address(Better option)

5. Enjoy Plesk