Cannot start plesk server (stale pidfile)

[SGT]

Plesk control panel has stopped.

If I do /etc/init.d/sw-cp-server start, I get:

Starting SWsoft control panels server... stale pidfile. st[FAILED]ile.

 

[IgorG]

The issue is that sw-cp-server (Parallels Panel front-end server) is compiled for older version of openssl and will not work with installed ones.

For example:

# rpm -qa | grep openssl
openssl097a-0.9.7a-9.el5_4.2
openssl-0.9.8e-12.el5_4.6 <---

So far there is two workarounds:
1) Disable SSL support (in /etc/sw-cp-server/applications.d/plesk.conf) and run PP on non-secure channel (accessible via hostname:8880)
2) Downgrade openssl to version openssl-0.9.8b-10.el5

We have already submitted request to developers regarding this problem. I hope it will be fixed soon.

 

[105547111]

IgorG,

Can you update this thread when the fix is ready? I also starred one in the first releases forum regarding the issue.

 

[IgorG]

Yes, I see. Here are some related posts already. I will update this thread with information from developers as soon as I receive it.

 

[John SM]

Kind of urgent for a fix for this. I don't like having my Plesk less secure than it should be... Any E.T.A.?

 

[HostaHost]

Has there been an update to this? I can no longer install Plesk on new servers now running Centos 5.4 unless I want to run a vulnerable version of openssl.

 

[David Cottle]

I hope the developers this time don't hard code against a specific library. So far seems 3 OS are effected:

Fedora 11, Redhat and Centos

 

[sergius]

http://kb.odin.com/en/8338 - it's just clarifications for known workaround.

Sorry for the inconvenience, Gentlemen.

 

[105547111]

What about Fedora and redhat are fixes goingbto be available? The article only mentions centos

 

[IgorG]

What about Fedora and redhat are fixes goingbto be available? The article only mentions centos

Article has been updated with solution for RHEL4. We will update it with solution for Fedora as soon as with receive it.

 

[105547111]

Thanks IgorG!

I was just worried only a fix was coming for Centos.

Issue with Fedora 11 is openssl-0.9.8k-5 going to openssl-0.9.8n-1

I found it days before Redhat and Centos as I have updates-testing enabled, it's in stable now.

 

[IgorG]

Fix is here.

 

[scsa20]

Thanks for the fast fix, applied the fix and it works like a charm

 

[Ionut]

Rhel5

I do not see a fix for RHEL5, most likely the centos5 would work but I do not want to take the risk and find out.

 

[rboag8750]

Anything for RHEL5 32bit?

 

[IgorG]

Did you tried patch for CentOS for your RedHats?

 

[rboag8750]

Did you tried patch for CentOS for your RedHats?

Yes I did and it work like a charm.

 

[Ionut]

I have not, I do not want to take the risk and make it worse.

 

[whoppe]

When is this fix coming to virtuozzo ez templates?

 

[IgorG]

When is this fix coming to virtuozzo ez templates?

You can use these patches for Plesk on Virtuozzo containers too.