• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Cannot Stop Backup

KrazyBob

Regular Pleskian
A customer was trying to do a backup to an external FTP location and the hour glass just sits on the screen. I don't know where to look or how to stop it. Other domains appear to backup fine.
 
Thank you again for this but how is it implemented? I found that if I mouse over the link inside Plesk it shows the dom_id. But how do I use what you referred me to? I can see that it is XML but that's all.
 
Stopping a user initiated backup should not be this much work. Your command did not work. This is a Linux Plesk 8.6 server on Virtuozzo 3.

Code:
-bash-3.2# cat stop182.xml | perl api.pl xxxxx xxxxx   
----- REQUEST ---------------------
REQUEST_HEADERS=$VAR1 = 'HTTP_AUTH_LOGIN: admin
HTTP_AUTH_PASSWD: xxxxx
HTTP_PRETTY_PRINT: TRUE
Content-Length: 141
Content-Type: text/xml
';

REQUEST DATA
<packet version="1.5.1.0">
<backup-manager>
   <stop-backup>
      <domain-id>182</domain-id>
   </stop-backup>
</backup-manager>
</packet>


----- RESULT ------------------------
REPLY_HEADERS=$VAR1 = {
          'LOCATION' => 'https://clss01b.xxxxx.net:8443',
          'CONTENT-TYPE' => 'text/html; charset=iso-8859-1',
          'DATE' => 'Mon, 14 Dec 2009 05:11:43 GMT',
          'SERVER' => 'Apache',
          'CONNECTION' => 'close'
        };

REPLY_TYPE=HTTP/1.1 302 Found
REPLY_DATA:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>302 Found</TITLE>
</HEAD><BODY>
<H1>Found</H1>
The document has moved <A HREF="https://clss01b.xxxxx.net:8443">here</A>.<P>
</BODY></HTML>
 
Make sure that you have psa-api-rpc package installed on your Plesk server.
 
Yes, we do.

Last login: Mon Dec 14 01:29:46 2009 from bob
[root@hw003 ~]# vzctl enter 507
entered into VE 507
-bash-3.2# rpm -qa | grep psa-api-rpc
psa-api-rpc-8.6.0-cos5.build86080930.08
 
It does but how does this help me?

Code:
<?xml version="1.0"?>
        <packet version="0.0.0.0">
                <system>
                        <status>error</status>
                        <errcode>1003</errcode>
                        <errtext>Wrong request</errtext>
                </system>       </packet>[root@server1 ~]# curl -k https://xxxxx.org:8443/ent[root@server1 ~]# curl -k https://xxx.xxx.xxx.xxx:8443/enterprise/control/agent.php                
<?xml version="1.0"?>
        <packet version="0.0.0.0">
                <system>
                        <status>error</status>
                        <errcode>1003</errcode>
                        <errtext>Wrong request</errtext>
                </system>       </packet>[root@server1 ~]#
 
This remains unresolved. Are there any other ideas as to why when clicking on Backup the Plesk control panel freezes on one particular domain?
 
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