Issue Cannot Upload Anything (File Too Big)

[Mark Bailey]

We are having reports that people can't upload anything via File Manager or apps like WordPress. They see a 2 MB upload limit in WordPress, though our PHP configuration has a max upload size of 32M and a max post size of 64M. We tested File Manager and were unable to upload an 18K file. (Yep, that's just a K.) "File too big. Try uploading via FTP". This appears to be a known bug bet we've followed the resolution steps to no avail. Any ideas?

 

[IgorG]

Please check this KB article Unable to log in to Plesk or to upload files via Plesk File Manager: The file is too big

 

[Mark Bailey]

Thanks. However, as mentioned, I have done the troubleshooting and it still doesn't work. Attached are the PHP settings for this domain. Yet I still can't upload even the smallest file (18K or so) to File Manager without that error.

 

[IgorG]

Please check output of command:

# grep -R "_max_" /etc/sw-engine/*

 

[Mark Bailey]

It returns no output.