Resolved Can't access to Backup manager using root account, error message "Warning: Permission denied."

[simoncsc]

Hello,

My VPS had been updated to latest Plesk Obsidian Version 18.0.34, I logged in as root account and tried to access Backup Manager today, the page will be redirected to home page and got an error message "Warning: Permission denied.", anyone can assist to fix this problem?

​

Simon

 

[Bitpalast]

This can be a cache issue. Have you tried clearing your browser cache, then to reload the page?

 

[simoncsc]

This can be a cache issue. Have you tried clearing your browser cache, then to reload the page?

Cleared browser cache and changed another browser, the problem still exists.

 

[simoncsc]

I found out the solution:

Switch to Service Provider mode in CLI with:

# /usr/local/psa/bin/poweruser --off
# /usr/local/psa/bin/poweruser --on -simple false