Issue Can't add a new domain/Project

[jescayola]

Server operating system version

Debian 11.11

Plesk version and microupdate number

Plesk Obsidian v18.0.75_build1800260102.11 os_Debian 11.0

When I try to add a new domain with a basic configuration (blank website) it stops with an error like this (domainname.es is not the real domain):

"System user update is failed: Unable to create system user: vhostmng-structure failed: Cannot create directory /domainname.es: Operation not permitted
System error 1: Operation not permitted"

Before posting more data from the log, any clue?

Thank you!

 

[Sebahat.hadzhi]

Hi, @jescayola . Have you already tried the Plesk repair utility? If not, please try fixing the permissions/ownership with:

plesk repair fs

If that doesn't help, additional log entries will be great. If possible, please able temporarily enable the debug mode in Plesk.