Resolved Can't change PHP handler

[Xopez]

Hello,

I have a problem with Plesk. I installed PHP 7.3 as it came avaiable and wanted to switch to it.
I can change it on the main domain. Subdomains are unaffected and i can't change it there manually.
On the subdomains it is active and I can work with it, but I wanted to upgrade it.

I get on subdomains only this greyd-out button:



Not a single Handler has a problem. And ofc the Handlers are enabled. It doesn't matter if iits the OS vendor variant or the normal on.



Just that you can see that I can change it on the main domain:



EDIT:
My Distro:
Distributor ID: Ubuntu
Description: Ubuntu 16.04.5 LTS
Release: 16.04
Codename: xenial
Plesk Version: Plesk Onyx 17.8.11 Update Nr. 35
I am using Apache as Webserver. Nginx is not installed.

apache2 -v
Server version: Apache/2.4.18 (Ubuntu)
Server built:   2018-06-07T19:43:03

Plesk repair doesn't find any errors and warnings.

The server is uptodate.
Attached the generated ZIP from Plesk Support-tool.

 

[Hex]

Without providing any information about the server, it's not easy to get help from others.

But try this

 

[Xopez]

With the shown command I get following:

# plesk bin subscription -u rank.mightful-noobs.de --php_handler_id plesk-php73-fpm
Unrecognized option: '--php_handler_id'


exit status 1

I also edited the entry post with a few things.

 

[Monty]

With the shown command I get following:

# plesk bin subscription -u rank.mightful-noobs.de --php_handler_id plesk-php73-fpm
Unrecognized option: '--php_handler_id'

exit status 1

Please note: The correct option is -php_handler_id, not --php_handler_id. It's only 1 dash.

 

[Hex]

Remove one hyphen (‐) and tell us the result.

 plesk bin subscription -u rank.mightful-noobs.de -php_handler_id plesk-php73-fpm

 

[Xopez]

It has worked and its now shown in Plesk.

# plesk bin subscription -u rank.mightful-noobs.de -php_handler_id plesk-php73-fpm
SUCCESS: Update of domain 'rank.mightful-noobs.de' completed.

The only thing is that it's still greyed out. But thanks for the first help.

 

[Hex]

The only thing is that it's still greyed out.

Good, you can report this issue Reports

like this format Forwarded to devs - PHP settings reset when the PHP version is changed/saved by customer

 

[Xopez]

OK, thanks for the help.
I will mark this thread as solved and open new one there.