Resolved Cant connect to SSH / No Plesk Access

[Roebel]

Server operating system version

Ubuntu 16.04 LTS 64bit

Plesk version and microupdate number

Plesk Onyx

Hello!
I am the only person with Plesk-Access to our Server. I can't log in anymore - maybe I changed my Password without remembering it.
So I wanted to login via SSH to reset my password - but the SSH-Port is closed, probably due to the Plesk-Firewall-Settings.

If I activate the RecoveryBoot-Mode, i can access the files of the server (STRATO) via SSH, but the "plesk" command is not available.

Are there any Ideas what I can do to deactivate the Firewall or change the Plesk-Password via File-Access or how I can run the Plesk-Command in the RecoveryBoot-Mode?

Would appreciate every Idea as I am quite desperate.
Best Regards
David

 

[Peter Debik]

Have you tried the "Forgot password" link? It should send you an email to reset your password.

 

[Roebel]

Thanks - but unfortunately this isn’t possible due to security reasons; Plesk recommends to use „plesk login“ when I try to reset the password..:-(

 

[Maarten.]

Does your Strato server have a KVM console? That would allow you to log in as root.

 

[Roebel]

thanks for your reply - unfortunately not... :-(

 

[Roebel]

Wooohoo - just tried 100 Passwords - one of them was correct.

Thanks for your help!!