1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Can't create email account

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Pavoos, Oct 29, 2009.

  1. Pavoos

    Pavoos Guest


    Please help in this problem

    Internal Plesk error occurred:
    mailmng failed: Unable to prepare SQL statement for query 'SELECT id FROM domains WHERE name=?': no such table: domains No such domain 'XXXXXX' in the mail authentication DB Unable to set password for mailname XXXX
  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
    Usually such errors occurs after uncompleted and incorrect Plesk upgrade. I can suggest you try upgrade procedure again, check that this 'domains' table is really exists in psa database. It should be there.

    Make sure that Plesk version in database and in /usr/local/psa/version the same:

    select * from misc where param='version';

    cat /usr/local/psa/version

    If not - submit ticket to support team, because restoration broken database is very complex procedure.
    Last edited: Oct 30, 2009