Can't create email account

[Pavoos]

Hi

Please help in this problem

Internal Plesk error occurred:
mailmng failed: Unable to prepare SQL statement for query 'SELECT id FROM domains WHERE name=?': no such table: domains No such domain 'XXXXXX' in the mail authentication DB Unable to set password for mailname XXXX

 

[IgorG]

Usually such errors occurs after uncompleted and incorrect Plesk upgrade. I can suggest you try upgrade procedure again, check that this 'domains' table is really exists in psa database. It should be there.

Make sure that Plesk version in database and in /usr/local/psa/version the same:

select * from misc where param='version';

cat /usr/local/psa/version

If not - submit ticket to support team, because restoration broken database is very complex procedure.