Can't enter to plesk panel

[iamaboy]

When i upgrade plesk 8.2.1 to 8.3 i can't enter to control panel it's say

Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0

Fatal error: Unknown: Failed opening required 'auth.php3' (include_path='.:') in Unknown on line 0

 

[ib1984]

If this is Virtuozzo VE, then it must be problems with limits -- check /proc/user_beancounters on VE for any failed counters.
For dedicated server (or if first one did not help either), then the problem must be in wrong parameter 'include_path' defenition in /usr/local/psa/admin/conf/php.ini. Correct path is:

include_path = "/usr/local/psa/admin/plib:/usr/local/psa/admin/javascripts:/usr/local/psa/admin/plib/locales:/usr/local/psa/admin/auto_prepend:/usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin:/usr/local/psa/admin/htdocs/domains/databases/phpPgAdmin

 

[ib1984]

Seems that forum's engine does not like long strings. So, I repeat it again -- these paths should be colon-separated (":")

/usr/local/psa/admin/plib
/usr/local/psa/admin/javascripts
/usr/local/psa/admin/plib/locales
/usr/local/psa/admin/auto_prepend
/usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin
/usr/local/psa/admin/htdocs/domains/databases/phpPgAdmin

 

[iamaboy]

thank, but it's not Virtuozzo VE

 

[biznesshosting]

I have seen this issue with suexec...

 

[T.S.]

Has anybody resolved this yet?

I am having this exact same problem on my dedicated CentOS server.

It seems something goes wrong with every single plesk upgade. I should have learned to stop upgrading plesk by now.

 

[dash]

Did you try to use the solution from from comment #3?
what is the value of include_path var in your /usr/local/psa/admin/conf/php.ini file ?

 

[T.S.]

Did you try to use the solution from from comment #3?
what is the value of include_path var in your /usr/local/psa/admin/conf/php.ini file ?

Everything listed in comment #3 seperated by colons like in comment #2

 

[T.S.]

Any other ideas? Not being able to access my plesk control panel really sucks.

 

[T.S.]

Anyone?...

 

[T.S.]

Anyone?.... Bueller....?

 

[Monica@]

Is it VPS?
If yes try this
http://kb.swsoft.com/en/912

it no try to restart plesk cp with
/etc/init.d/psa restart1
and provide us with the output.
Provide us also with a piece of log file /usr/local/psa/admin/logs/httpsd_error_log

 

[gumax]

As a workaround you can add the following line in /usr/local/psa/admin/conf/httpsd.conf file:
php_admin_value include_path /usr/local/psa/admin/plib:/usr/local/psa/admin/javascripts:/usr/local/psa/admin/plib/locales:/usr/local/psa/admin/auto_prepend:
/usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin:/usr/local/psa/admin/htdocs/domains/databases/phpPgAdmin

then restart psa service to apply the changes.

 

[T.S.]

As a workaround you can add the following line in /usr/local/psa/admin/conf/httpsd.conf file:
php_admin_value include_path /usr/local/psa/admin/plib:/usr/local/psa/admin/javascripts:/usr/local/psa/admin/plib/locales:/usr/local/psa/admin/auto_prepend:
/usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin:/usr/local/psa/admin/htdocs/domains/databases/phpPgAdmin

then restart psa service to apply the changes.

This worked. Thanks.

 

[xenombyte]

The solution, provided by ib1984 worked for me! I use Virtuozzo & Plesk on CentOS 5.
My problem: First an empty screen when clicking the 'Plesk' button. Then, with display_errors = on in the php.ini, I had the same error like iamaboy. I screwed up the php.ini myself, so noone to blame

 

[SaifB]

Hi, can i get the full content of the file /usr/local/psa/admin/conf/php.ini from one of you guys. I deleted the whole file!

 

[IgorG]

Hi, can i get the full content of the file /usr/local/psa/admin/conf/php.ini from one of you guys. I deleted the whole file!

You can extract this default file from psa-8.3.0 rpm (or deb) package of Plesk distribution kit.

 

[Satoriya]

This is an example of how to do it
http://www.cyberciti.biz/tips/how-to-extract-an-rpm-package-without-installing-it.html