Cant get Migration Manager to work

[catnoise]

I am attempting to move our Plesk installation on to a new server.

I have installed plesk on the new server and now I'm trying to get PMM to work.

I have installed PMM on the new server and installed "pmm_agent_build070504.17.msi" agent on the old server.

The agent starts without any obvious errors.

I then select "Migration Manager" from the control panel and recieve the following message:

"Error: Unable to upload scout: Unable to run migrmng: Unhandled error ocurred. For more details, refer to the log file."

I can not locate any log file so cannot find what the error is...

Any help would be very appreciated.
Chris

 

[OZyryanov]

Hello!

The log files placed at <PLESK_DIR>\PMM\Logs\. Please, look here.

If you have no such folder, please create folder "Logs" manualy, start migration manager again and look for log files.

Thanks.

 

[catnoise]

Thank you for the reply...

There was no Log directory, so I created it and tried again... still the same error, but still no log files.

I have checked the whole C drive for any new/modified files anywhere and cannot find a thing...

Regards
Chris

 

[OZyryanov]

Strange error. Could you run manually from command line

<PLESK_DIR>\admin\bin\migrmng.exe --deploy-scout --host=XXX.XXX.XXX.XXX --login=AdminLogin --password=AdminPassword --system-type=windows >C:\1.txt


where XXX.XXX.XXX.XXX - target remote host,
AdminLogin, AdminPassword - Administrative Login and Password

(data you enter at first page)


and look for log files and file c:\1.txt.

If there is no errors in this test the Migration Agent should be restarted on the remoe host.

 

[catnoise]

Sorry for the delay in getting back to you...

I ran the code as requested and the following is what I found in 1.txt

Unhandled error ocurred. For more details, refer to the log file.


Not very helpful ...

Kindest Regards
Chris

 

[OZyryanov]

And there is no log files again?

Please contact to our support team.

Thank you.