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Cant get Migration Manager to work

Discussion in 'Plesk for Windows - 8.x and Older' started by catnoise, Jul 15, 2007.

  1. catnoise

    catnoise Guest

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    I am attempting to move our Plesk installation on to a new server.

    I have installed plesk on the new server and now I'm trying to get PMM to work.

    I have installed PMM on the new server and installed "pmm_agent_build070504.17.msi" agent on the old server.

    The agent starts without any obvious errors.

    I then select "Migration Manager" from the control panel and recieve the following message:

    "Error: Unable to upload scout: Unable to run migrmng: Unhandled error ocurred. For more details, refer to the log file."

    I can not locate any log file so cannot find what the error is...

    Any help would be very appreciated.
    Chris
     
  2. OZyryanov

    OZyryanov Guest

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    Hello!

    The log files placed at <PLESK_DIR>\PMM\Logs\. Please, look here.

    If you have no such folder, please create folder "Logs" manualy, start migration manager again and look for log files.

    Thanks.
     
  3. catnoise

    catnoise Guest

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    Thank you for the reply...

    There was no Log directory, so I created it and tried again... still the same error, but still no log files.

    I have checked the whole C drive for any new/modified files anywhere and cannot find a thing...

    Regards
    Chris
     
  4. OZyryanov

    OZyryanov Guest

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    Strange error. Could you run manually from command line

    <PLESK_DIR>\admin\bin\migrmng.exe --deploy-scout --host=XXX.XXX.XXX.XXX --login=AdminLogin --password=AdminPassword --system-type=windows >C:\1.txt


    where XXX.XXX.XXX.XXX - target remote host,
    AdminLogin, AdminPassword - Administrative Login and Password

    (data you enter at first page)


    and look for log files and file c:\1.txt.

    If there is no errors in this test the Migration Agent should be restarted on the remoe host.
     
  5. catnoise

    catnoise Guest

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    Sorry for the delay in getting back to you...

    I ran the code as requested and the following is what I found in 1.txt

    Unhandled error ocurred. For more details, refer to the log file.


    Not very helpful ...

    Kindest Regards
    Chris
     
  6. OZyryanov

    OZyryanov Guest

    0
     
    And there is no log files again?

    Please contact to our support team.

    Thank you.
     
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