Can't renew SUS there's no link or product..

[David Cottle]

Sounds crazy, but it's true. I get an email from Odin saying my SUS license will expire, and to follow the link, to which I do and there's no product that you can buy...

This is the subscription that provides you with software
updates for 1 year from the date of license purchase.
An active SUS subscription provides the ability
to update your license for each new major version at no additional charge.

Renewals can be purchased immediately through the Odin Online
Store on http://www.odin.com/support/buy-support/.

Try the link... I then searched for SUS and I find a page all about it and there's again no product or anything, just a page telling you about it..

So how can I renew SUS and also fix the email renewals with a working link would be a great suggestion. I've had about 6 renewals at least why suddenly is it mission impossible?

 

[modronmarch]

Hello David,

Sorry about the mix-up! You should be able to renew your SUS by talking to our online sales team.

 

[matt.simpson]

Just FYI, for others looking for the renewal link which is oddly difficult to find, it is https://www.plesk.com/software-update-service/