• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Can't send mail to [email protected]

J

John West

Guest
Messages addressed to [email protected] were bouncing with "Sorry. Although I'm listed as a best-preference MX or A for that host, it isn't in my control/locals file, so I don't treat it as local. (#5.4.6)"

I added mail.mydomain.com to /var/qmail/control/rcpthosts and locals, restarted Qmail and now messages addressed to [email protected] are bouncing with "<[email protected]>: Sorry, no mailbox here by that name. (#5.1.1)"

Messages addressed to [email protected] are delivered properly.

How do I get this to work?

Thanks!
 
Correction:

Messages addressed to [email protected] are NOT delivered properly.

Now I get "I get Sorry, no mailbox here by that name. (#5.1.1)".

I have verified that the email account exists in Plesk's control panel
 
Thanks. I already followed that and was able to correct the "Although I'm listed as a best-preference MX or A for that host, it isn't in my control/locals file" problem. Now the error is "<[email protected]>: Sorry, no mailbox here by that name. (#5.1.1)"

I don't understand how http://kb.odin.com/en/1380 is related to the latter problem.
 
The solution was to use Plesk's control panel to add a sub-domain called mail.mydomain.com.
 
Back
Top