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Can't turn domain on.. really weird..

G

Griffith

Guest
I have a domain that I think was disabled during backup and didn't restart. At first it had stutus = 4 in the domains table (backup status), so I tried changing it to 0 (online status), but it doesn't work.. and if I try to disable / enable it, it wont get online..

I get this error:
"Unable to activate/deactive domain: domainmng failed: Empty error message from utility"! Any ideas how I can fix this? Really boring :(

I also found this in the admin httpsd_error_log:
bu_flags_cleaner: Unable to turn on domain "domain.tld".

(I have searched the forums and tried some of the solutions with no success)
 
Having same problem.

Using command:

/usr/local/psa/admin/bin/domainmng --turn-on --domain-name=siempretango.net.au

It segfaults (which is why it's an empty message). Doing an strace on it:

Code: 
<snip>
EAGAIN (Resource temporarily unavailable)
fcntl64(3, F_SETFL, O_RDWR)             = 0
write(3, "\32\0\0\0\3set foreign_key_checks=0;", 30) = 30
read(3, "\5\0\0\1", 4)                  = 4
read(3, "\0\0\0\2\0", 5)                = 5
fcntl64(3, F_SETFL, O_RDWR|O_NONBLOCK)  = 0
read(3, 0x891b960, 8192)                = -1 EAGAIN (Resource temporarily unavailable)
fcntl64(3, F_SETFL, O_RDWR)             = 0
write(3, "8\0\0\0\3select id from domains wher"..., 60) = 60
read(3, "\1\0\0\1", 4)                  = 4
read(3, "\1", 1)                        = 1
read(3, "\25\0\0\2", 4)                 = 4
read(3, "\7domains\2id\3\n\0\0\1\3\3#B\0", 21) = 21
read(3, "\1\0\0\3", 4)                  = 4
read(3, "\376", 1)                      = 1
read(3, "\4\0\0\4", 4)                  = 4
read(3, "\003322", 4)                   = 4
read(3, "\1\0\0\5", 4)                  = 4
read(3, "\376", 1)                      = 1
fcntl64(3, F_SETFL, O_RDWR|O_NONBLOCK)  = 0
read(3, 0x891b960, 8192)                = -1 EAGAIN (Resource temporarily unavailable)
fcntl64(3, F_SETFL, O_RDWR)             = 0
write(3, "a\0\0\0\3select d.htype, h.sys_user_"..., 101) = 101
read(3, "\1\0\0\1", 4)                  = 4
read(3, "\2", 1)                        = 1
read(3, "\22\0\0\2", 4)                 = 4
read(3, "\1d\5htype\3\7\0\0\1\376\3\1\1\0", 18) = 18
read(3, "\30\0\0\3", 4)                 = 4
read(3, "\1h\vsys_user_id\3\n\0\0\1\3\3%@\0", 24) = 24
read(3, "\1\0\0\4", 4)                  = 4
read(3, "\376", 1)                      = 1
read(3, "\f\0\0\5", 4)                  = 4
read(3, "\7vrt_hst\003428", 12)         = 12
read(3, "\1\0\0\6", 4)                  = 4
read(3, "\376", 1)                      = 1
fcntl64(3, F_SETFL, O_RDWR|O_NONBLOCK)  = 0
read(3, 0x891b960, 8192)                = -1 EAGAIN (Resource temporarily unavailable)
fcntl64(3, F_SETFL, O_RDWR)             = 0
write(3, ")\0\0\0\3SELECT login FROM sys_users"..., 45) = 45
read(3, "\1\0\0\1", 4)                  = 4
read(3, "\1", 1)                        = 1
read(3, "\32\0\0\2", 4)                 = 4
read(3, "\tsys_users\5login\3\24\0\0\1\375\3\5@\0", 26) = 26
read(3, "\1\0\0\3", 4)                  = 4
read(3, "\376", 1)                      = 1
read(3, "\6\0\0\4", 4)                  = 4
read(3, "\5tango", 6)                   = 6
read(3, "\1\0\0\5", 4)                  = 4
read(3, "\376", 1)                      = 1
pipe([4, 5])                            = 0
pipe([6, 7])                            = 0
fcntl64(4, F_SETFL, O_RDONLY|O_NONBLOCK) = 0
fcntl64(6, F_SETFL, O_RDONLY|O_NONBLOCK) = 0
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb75f0b68) = 21283
select(7, [4 6], NULL, NULL, {1, 0})    = 0 (Timeout)
waitpid(21283, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], WNOHANG) = 21283
close(6)                                = 0
close(4)                                = 0
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb75f0b68) = 21286
waitpid(21286, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], WUNTRACED) = 21286
rt_sigaction(SIGINT, {SIG_IGN}, {SIG_DFL}, 8) = 0
rt_sigaction(SIGQUIT, {SIG_IGN}, {SIG_DFL}, 8) = 0
rt_sigprocmask(SIG_BLOCK, [CHLD], [], 8) = 0
clone(child_stack=0, flags=CLONE_PARENT_SETTID|SIGCHLD, parent_tidptr=0xbfff1288) = 21288
waitpid(21288, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], 0) = 21288
rt_sigaction(SIGINT, {SIG_DFL}, NULL, 8) = 0
rt_sigaction(SIGQUIT, {SIG_DFL}, NULL, 8) = 0
rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
--- SIGCHLD (Child exited) @ 0 (0) ---
fcntl64(3, F_SETFL, O_RDWR|O_NONBLOCK)  = 0
read(3, 0x891b960, 8192)                = -1 EAGAIN (Resource temporarily unavailable)
fcntl64(3, F_SETFL, O_RDWR)             = 0
write(3, "Y\0\0\0\3SELECT s.login FROM web_use"..., 93) = 93
read(3, "\1\0\0\1", 4)                  = 4
read(3, "\1", 1)                        = 1
read(3, "\22\0\0\2", 4)                 = 4
read(3, "\1s\5login\3\24\0\0\1\375\3\5@\0", 18) = 18
read(3, "\1\0\0\3", 4)                  = 4
read(3, "\376", 1)                      = 1
read(3, "\5\0\0\4", 4)                  = 4
read(3, "\4bent", 5)                    = 5
read(3, "\1\0\0\5", 4)                  = 4
read(3, "\376", 1)                      = 1
pipe([4, 6])                            = 0
pipe([8, 9])                            = 0
fcntl64(4, F_SETFL, O_RDONLY|O_NONBLOCK) = 0
fcntl64(8, F_SETFL, O_RDONLY|O_NONBLOCK) = 0
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb75f0b68) = 21289
select(9, [4 8], NULL, NULL, {1, 0})    = 0 (Timeout)
waitpid(21289, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], WNOHANG) = 21289
close(8)                                = 0
close(4)                                = 0
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb75f0b68) = 21292
waitpid(21292, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], WUNTRACED) = 21292
rt_sigaction(SIGINT, {SIG_IGN}, {SIG_DFL}, 8) = 0
rt_sigaction(SIGQUIT, {SIG_IGN}, {SIG_DFL}, 8) = 0
rt_sigprocmask(SIG_BLOCK, [CHLD], [], 8) = 0
clone(child_stack=0, flags=CLONE_PARENT_SETTID|SIGCHLD, parent_tidptr=0xbfff1288) = 21294
waitpid(21294, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], 0) = 21294
rt_sigaction(SIGINT, {SIG_DFL}, NULL, 8) = 0
rt_sigaction(SIGQUIT, {SIG_DFL}, NULL, 8) = 0
rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
--- SIGCHLD (Child exited) @ 0 (0) ---
fcntl64(3, F_SETFL, O_RDWR|O_NONBLOCK)  = 0
read(3, 0x891b960, 8192)                = -1 EAGAIN (Resource temporarily unavailable)
fcntl64(3, F_SETFL, O_RDWR)             = 0
write(3, "w\0\0\0\3SELECT s.login FROM subdoma"..., 123) = 123
read(3, "\1\0\0\1", 4)                  = 4
read(3, "\1", 1)                        = 1
read(3, "\22\0\0\2", 4)                 = 4
read(3, "\1s\5login\3\24\0\0\1\375\3\5@\0", 18) = 18
read(3, "\1\0\0\3", 4)                  = 4
read(3, "\376", 1)                      = 1
read(3, "\1\0\0\4", 4)                  = 4
read(3, "\376", 1)                      = 1
fcntl64(3, F_SETFL, O_RDWR|O_NONBLOCK)  = 0
read(3, 0x891b960, 8192)                = -1 EAGAIN (Resource temporarily unavailable)
fcntl64(3, F_SETFL, O_RDWR)             = 0
write(3, "\274\0\0\0\3SELECT u.login, a.type, a.p"..., 192) = 192
read(3, "\1\0\0\1", 4)                  = 4
read(3, "\4", 1)                        = 1
read(3, "\22\0\0\2", 4)                 = 4
read(3, "\1u\5login\3\20\0\0\1\376\3\201@\0", 18) = 18
read(3, "\21\0\0\3", 4)                 = 4
read(3, "\1a\4type\3\5\0\0\1\376\3\0\1\0", 17) = 17
read(3, "\25\0\0\4", 4)                 = 4
read(3, "\1a\10password\3\377\0\0\1\375\3\0\0\0", 21) = 21
read(3, " \0\0\5", 4)                   = 4
read(3, "\0\24PASSWORD(a.password)\3\20\0\0\1\375\3\0\0\37", 32) = 32
read(3, "\1\0\0\6", 4)                  = 4
read(3, "\376", 1)                      = 1
read(3, "\17\0\0\7", 4)                 = 4
read(3, "\vsiemprenews\373\373\373", 15) = 15
read(3, "\20\0\0\10", 4)                = 4
read(3, "\fsiempretango\373\373\373", 16) = 16
read(3, "\16\0\0\t", 4)                 = 4
read(3, "\nsiemprecal\373\373\373", 14) = 14
read(3, "\1\0\0\n", 4)                  = 4
read(3, "\376", 1)                      = 1
--- SIGSEGV (Segmentation fault) @ 0 (0) ---
+++ killed by SIGSEGV +++
[root@mackay root]#

Ideas? I'll lodge a ticket via our Plesk Partner login and see what SW-Soft has to say.

Stuart Low
 
Ok,

Some how the PSA database lost all trace of the accounts table related entries for the domain. Domainmng seems to segfault when it can't find an account it's been pointed to.

Grabbing recent backups I reset all the logins (databases, web users etc) for the domain and was able to reenable it as per usual.

Stuart Low
 
Connect to mysql and then:
use psa;
update domains set status = 0 where name='disableddomain.com';
exit
 
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