Can't update :(

[pcalex]

I updated plesk about two months ago but about a week ago, I went to install sugarcrm and noticed that php was outdated. So I went to upgrade plesk and got a series of errors. Then I tried to do an update via up2date and got more errors.

On the php side I get

Name Version Rel
----------------------------------------------------------
php 4.3.9 3.22.9 i386


Unresolvable chain of dependencies:
php-mcrypt-5.0.4-10.1 requires php >= 5.0.4

Even thought 5.x isn't installed, it seems to be looking for a php-5.x install.

Then on the plesk side, get this

Autoinstaller 3.2.0 (build at 2007-07-05 20:25 svn rev. 86947) started at (timezone CST) Sat Nov 10 21:41:40 2007
Command line args: /usr/local/psa/admin/bin/autoinstaller XXXXXXX

Try to find rcfile...
Autoinstaller rcfile not found.
Check hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=RedHat version=el4 arch=i686 environment=
Final opsys (with overriding) is: os_name=Linux os_vendor=RedHat version=el4 arch=i686 environment=
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 52%..100% done.
Downloading the file sitebuilder.inf3: 100% done.
repository: Get brief packages info for all sources
Checking for installed packages... readSystemPackagesBrief: execute rpm -qa --queryformat 'F:system_installed_brief_%{NAME}-%{VERSION}-%{RELEASE}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\nX:\n'
done
release PLESK_8_2_0 is actual
release PLESK_8_2_1 is actual
release SB_3_0_2 is actual
release SB_4_0_0 is actual
Select best build of PLESK_8_2_0 for current OS
First fit build is current best: PSA_8.2.0/plesk-8.2.0-rhel4-i386.inf3
Select best build: finally choised PSA_8.2.0/plesk-8.2.0-rhel4-i386.inf3
Downloading the file PSA_8.2.0/plesk-8.2.0-rhel4-i386.inf3: 100% done.
repository: Get brief packages info for all sources
Detecting installed product components.

Component base: mode up2date, installed=1186485544, available=1186485544

XXXXXXXXXXXXXXXXXX MORE HERE XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

The component base is already installed.
Not all packages were installed.
Please, resolve the above problem and try installing the packages again.
Check for components requires keyupdate
Exchanging information with licensing server.
KeyUpdateChecker::doCheck: no components for check key update

Getting packages to installation list:

XXXXXXXXXXXXXXXXXX MORE HERE XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Check package set before installation

Fetching Obsoletes list for channel: rhel-i386-es-4...

Fetching Obsoletes list for channel: rhel-i386-es-4-extras...

Fetching Obsoletes list for channel: plesk-distr-rpms...

Fetching Obsoletes list for channel: thirdparty-rpms...

Fetching Obsoletes list for channel: plesk-distr-rpms...

Fetching Obsoletes list for channel: thirdparty-rpms...

Fetching Obsoletes list for channel: plesk-distr-rpms...

Fetching Obsoletes list for channel: thirdparty-rpms...

Fetching Obsoletes list for channel: plesk-distr-rpms...

Fetching Obsoletes list for channel: thirdparty-rpms...

Fetching rpm headers...

Name Version Rel
----------------------------------------------------------
AdvancedPoll 2.03 80024 noarch


XXXXXXXXXXXXXXXXXX MORE HERE XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX


Testing package set / solving RPM inter-dependencies...

Downloading headers to solve dependencies...

Downloading headers to solve dependencies...
There was a package dependency problem. The message was:

Unresolvable chain of dependencies:
sitebuilder-core-4.0-rhas4.build07062700 requires libxslt-shared >= 1.1.12
sitebuilder-core 4.0-rhas4.build0706270 requires php5-ioncube-php52
sitebuilder-core-4.0-rhas4.build07062700 requires php5sb >= 5.2.1
sitebuilder_module-areamap 3.0.2-all.bu requires sitebuilder3x_package
sitebuilder_module-eshop 3.0.2-all.buil requires sitebuilder3x_package
sitebuilder_module-feedback 3.0.2-all.b requires sitebuilder3x_package
sitebuilder_module-flashintro 3.0.2-all requires sitebuilder3x_package
sitebuilder_module-forum 3.0.2-all.buil requires sitebuilder3x_package
sitebuilder_module-guestbook 3.0.2-all. requires sitebuilder3x_package
sitebuilder_module-login 3.0.2-all.buil requires sitebuilder3x_package
sitebuilder_module-rssreader 3.0.2-all. requires sitebuilder3x_package
sitebuilder_module-script 3.0.2-all.bui requires sitebuilder3x_package
sitebuilder_module-statistics 3.0.2-all requires sitebuilder3x_package
sitebuilder_module-voting 3.0.2-all.bui requires sitebuilder3x_package


The following packages were added to your selection to satisfy dependencies:
Package Required by
----------------------------------------------------------------------------

ERROR: The up2date utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.


---
Plesk autoinstaller.

any help would be appreciated.

 

[Hedgren]

hi there:

seems like you have to install php >= 5.0.4 manually to resolve the dependencies issue.
The autoinstaller got stuck on checking sitebuilder as it has dependency conflict too. I would suggest to update sitebuilder first (separately):

download sitebuilder tarball and modules rpms from http://www.swsoft.com/en/download/sitebuilder4/ (choose your OS)

you can extract packages from tarball with such command:
> tar -xzvf sitebuilder-4.0.0-*tar.gz

then do the update with a single command, for example:
rpm -Uvh sitebuilder-4.0.0-all.build07062700.noarch.rpm sitebuilder-core-4.0-rhas3.build07062700.i386.rpm modules/*.rpm updates/*.rpm

you can read these SiteBuilder Guides on-line:

http://download1.swsoft.com/SiteBuilder/4.0.0/doc/install/en_US/html/index.htm (Installation Guide)
http://download1.swsoft.com/SiteBuilder/4.0.0/doc/admin/en_US/html/index.htm (Administration Guide)
http://download1.swsoft.com/SiteBuilder/4.0.0/doc/user/en_US/html/index.htm (User's Guide)

hope this helps a bit.

 

[pcalex]

Ahh! So that was it

Well, had to get it fixed asap and the only solution was to remove plesk. So while everything is working great now, no plesk

Working with EV1 now to figure out how to get plesk back without loosing my data.

How'd this happen?