Certificate installation

[ErwanG]

Hello,

I've have a problem with a server : we have create as usual certificate with Tools > SSL certificates.
When we want to put certificate with the domain, we don"t have the "Secure your sites" menu in the "websites and domaines" sub category.

Why ? How can i activate the certificate with the domain ?

Erwan

 

[IgorG]

Make sure that you have enabled corresponding permissions in subscription.

 

[ErwanG]

Igor,

Customize / Hosting settings management (...SSL support...) is enabled (checked)...

Is there another permission ?

 

[ErwanG]

Igor ?

 

[IgorG]

Do you have dedicated IP address assigned to this subscription?

 

[ErwanG]

Thanks a lot. The IP was not dedicated.
I don't know how i can install certificate the first time but it's now ok.
Thank you.