Certificates disappeared after upgrade to 12

[ShoneA]

All my sites using SSL are now broken and the panel says there are no certs.... I hope they are still there somewhere where I can find them. Any ideas?

 

[IgorG]

Have you tried bootstrapper repair?

 

[ShoneA]

Yes, it broke everything to where we get "502 bad gateway" on every site.

We see two important errors:

WARNING!
Some problems are found during reinstall chained SSL certificates(see log file: /var/log/plesk/install/plesk_12.0.18_repair.log)

and

Try to restore database from /var/lib/psa/dumps/mysql.preupgrade.12.0.18-12.0.18.20140926-001226.dump.gz manually

 

[IgorG]

Any details from mentioned log?

 

[ShoneA]

I recovered the db like it said, re-ran the repair and now this:

ERROR while trying to SMB database not created

 

[ShoneA]

Sites are back, SSL okay, but the panel is giving a 502 bad gateway error still.

 

[ShoneA]

Got it, the engine service was down. Everything looks good for now.