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Chris1
Regular Pleskian
Hello,
I have a client on a dedicated IP, today we needed to downgrade the web hosting plan. As the web hosting plan puts users on a default shared IP, this plan change also changed the dedicated IP to the shared one causing some propagation issues for a small period of time.
I have contacted WHMCS about this asking if they had a way of changing the clients plan but keeping the IP address intact as this could lead to some very undesirable outcomes. They explained that it is not their fault and to contact Parallels.
Does anyone know of a way around this? I know I can change the plan directly in Plesk however by initiating the plan change via WHMCS, everything is automated.
Kind regards,
Chris
I have a client on a dedicated IP, today we needed to downgrade the web hosting plan. As the web hosting plan puts users on a default shared IP, this plan change also changed the dedicated IP to the shared one causing some propagation issues for a small period of time.
I have contacted WHMCS about this asking if they had a way of changing the clients plan but keeping the IP address intact as this could lead to some very undesirable outcomes. They explained that it is not their fault and to contact Parallels.
Does anyone know of a way around this? I know I can change the plan directly in Plesk however by initiating the plan change via WHMCS, everything is automated.
Kind regards,
Chris
