Resolved Change Plesk Password

[Merravid]

Hi,

I would like to know how to change or reset the Plesk admin password if it has been forgotten. I can successfully login using the Windows admin user and password, however if I go to "Change Password", it asks for the original Plesk password (which is not the Windows admin password), so it is still impossible to change the Plesk password.

Thanks.

 

[Merravid]

Also, if I try to reset the password from the Plesk login page, it says a reset email has been sent, but it is not being received.

Thanks.

 

[Merravid]

If I login using the login link provided through "plesk login" at the command prompt, "Change Password" still asks for original password.

 

[Monty]

See here:

https://support.plesk.com/hc/en-us/articles/213410689-How-to-retrieve-reset-password-of-Plesk-Administrator-admin-user-in-Plesk-for-Windows