M
mrpmeth
Guest
By the way I have discovered an easy workaround if you are comfortable modifying the database.
Simply go into the psa database and open the clients table.
There are 2 columns, parent_id and vendor_id. You can manually set them to the reseller of your choice. Note, you can figure out the reseller's id from the same table (they will have a type value of "reseller").
I just used this method for one of my accounts and it didn't seem to break anything, but there might be some hidden implications that I am not aware of.
Simply go into the psa database and open the clients table.
There are 2 columns, parent_id and vendor_id. You can manually set them to the reseller of your choice. Note, you can figure out the reseller's id from the same table (they will have a type value of "reseller").
I just used this method for one of my accounts and it didn't seem to break anything, but there might be some hidden implications that I am not aware of.