Checkbox is only clickable on the corner in MAIL account settings

[mr-wolf]

Username:

TITLE

Checkbox is only clickable on the corner in MAIL account settings

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Ubuntu 18.04.6 LTS
Plesk Obsidian
Version 18.0.46 Update #1, last updated on Sept 7, 2022 06:44 AM

PROBLEM DESCRIPTION

All of a sudden I noticed that I was unable to click the checkbox in mail-account settings.
For a while I thought there was something wrong with the account or some database error and that I wasn't allow to edit it.

I needed to turn off the email-account of a new domain.
I used the CLI for that.

In the end I noticed it was a GUI-glitch.

You can only click at the right edge of the checkbox there.
Not IN the checkbox, not on the left edge, ONLY on the right edge

I have not noticed it in any other checkboxes with Plesk, but it doesn't mean there aren't.
It can't have always been like that. I would have noticed it.

It does so on all my Plesk servers for at least a month...

STEPS TO REPRODUCE

Go to MAIL SETTING and try any checkbox.
You can NOT click inside the box.... the cursor stays normal as well...

only when you go to the right, the cursor changes and it's clickable

ACTUAL RESULT

clicking does NOT work inside the box.
It does so only when you move slightly to the right.

EXPECTED RESULT

the checkbox should be clickable inside the box

ANY ADDITIONAL INFORMATION

I couldn't create screenshots to further describe it.
The snippet tool has a delay, but then it doesn't support the full screen mode.

I tested different computers

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[Kaspar]

I noticed the same issue on all checkboxes in Plesk, but only when using Chrome on Windows. On any other browser checkboxes work fine. Chrome on Mac does not seems to suffer from this issue. Does this issue only happen in Chrome for you as well?

 

[mr-wolf]

I can confirm it does NOT do it with Firefox.
It also does it with Edge (which is a Chromium browser).

It is only on checkboxes in Mail Settings. I have tried other settings, of course not all, and they don't have this problem in Chrome.

You can easily check it when you hover above the checkbox.
Only when the cursor changes it is clickable.

 

[flaxton]

A client contacted me today about this, trying to enable forwarding from the domain control panel.

I tried on my Mac and it worked on every browser.

Then I tried it with Chrome on Windows 11 and you can't check the "forwarding" checkbox, unless you carefully move the pointer to the bottom right of the checkbox until it changes from an arrow to a hand with a finger pointing, OR click on the text: "Switch on mail forwarding"

Weird.

But yes, it's a bug.

Environment:

Plesk Obsidian
Version 18.0.46 Update #1, last updated on Sept 7, 2022 03:27 AM

Linux cloud01.infotechdesign.ws 3.10.0-1062.4.1.el7.x86_64 #1 SMP Fri Oct 18 17:15:30 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

CentOS Linux release 7.9.2009 (Core)

 

[Kaspar]

I think this issue has been addressed in the Plesk .46 Update 2 that has been released just now.