Username:
TITLE
Clicking on "Use Built-in Monitoring" does not work
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian v18.0.63_build1800240902.09 / Debian 11.11 / Xeon E3-1230 v6
PROBLEM DESCRIPTION
In the Monitoring page, clicking on the button "Use Built-in Monitoring" gets a "Request aborted" in the upper right corner and simply reloads the page.
I hoped that Grafana would be back to normal after disabling 360 Monitoring and clicking this button.
STEPS TO REPRODUCE
ACTUAL RESULT
"Use Built-in Monitoring" button does not work.
EXPECTED RESULT
Grafana should be back after clicking the button "Use Built-in monitoring".
ANY ADDITIONAL INFORMATION
It seems strange that the button sends a DELETE request when clicked :
DELETE /modules/monitoring/index.php/cloud-statistics/toggle-monitoring-view undefined
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Help with sorting out
TITLE
Clicking on "Use Built-in Monitoring" does not work
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian v18.0.63_build1800240902.09 / Debian 11.11 / Xeon E3-1230 v6
PROBLEM DESCRIPTION
In the Monitoring page, clicking on the button "Use Built-in Monitoring" gets a "Request aborted" in the upper right corner and simply reloads the page.
I hoped that Grafana would be back to normal after disabling 360 Monitoring and clicking this button.
STEPS TO REPRODUCE
- Grafana is installed and working.
- Follow procedure to install 360 monitor :
- Connect server to Plesk (login)
- Activate 360 Monitoring (installs agent on server)
- Try to go back to Grafana (because there is no Android app for Plesk 360)
- In the 3-dotted menu, click on "Go back to built-in monitoring"
- red notification in the upper-right corner says "Request aborted"
- Try again, this time with the official script :
- Find the thread where you remove the agent360 from server : Uninstalling 360 Monitoring
- execute the automatic uninstall -> it works well
- Now there is a button saying "Use Built-in Monitoring" to get back to Grafana, but clicking on it still displays "Aborted request" and does nothing but reloading the page.
ACTUAL RESULT
"Use Built-in Monitoring" button does not work.
EXPECTED RESULT
Grafana should be back after clicking the button "Use Built-in monitoring".
ANY ADDITIONAL INFORMATION
It seems strange that the button sends a DELETE request when clicked :
DELETE /modules/monitoring/index.php/cloud-statistics/toggle-monitoring-view undefined
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Help with sorting out