1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Client suspended when trying to login

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Frater, Jan 26, 2012.

  1. Frater

    Frater Regular Pleskian

    18
     
    Joined:
    Oct 17, 2011
    Messages:
    173
    Likes Received:
    3
    We moved several domains from a Plesk 9.5 server to a 10.4 server.
    These domains used to be able to login themselves on the Plesk.

    These domains all became subscriptions and can be managed using either the admin or 1 reseller.

    Many of the these domains should now be managed by a new client.
    I created this client with login/pass and changed the subscription to that client.
    Now if I want to login to that client I get the message that this account is suspended.
    In the interface all domains and the subscriptions are "active"
    I even tried to suspend the client and then again active, but this doesn't change a thing.

    I did several tests and now found out that I can move subscriptions to that client as long as they are not subscriptions that have been migrated.....

    What is happening here and how can it be solved?
     
Loading...