Issue Cloudflare 1005 wp-toolkit Promlem screen

[mahmut ozdemir]

Server operating system version

Almalinux 8.9

Plesk version and microupdate number

18.0.69

Hello

After moving my sites to Cloudflare, we made some security adjustments, but after these adjustments, wp-toolkit screenshots are now disabled. We are receiving Error 1005. If you tell us which country or IP address this site is taking images from, we can add Cloudflare allow.

Thansk.

 

[Sebahat.hadzhi]

Error 1005 is access denied so Cloudflare is most likely blocking our screenshot service. The same originates from shots.plesk.com, which does not use NAT GW, so the IP is random.

 

[mahmut ozdemir]

Error 1005 is access denied so Cloudflare is most likely blocking our screenshot service. The same originates from shots.plesk.com, which does not does use NAT GW, so the IP is random.

If you have ASN, please send it so we can let you know.

Thansk

 

[Sebahat.hadzhi]

I don't believe ASN is used in the particular setup. Have you tried configuring a custom Cloudflare rule to allow shots.plesk.com?

 

[mahmut ozdemir]

I don't believe ASN is used in the particular setup. Have you tried configuring a custom Cloudflare rule to allow shots.plesk.com?

Hello

Country, IP address, or ASN not recognized

 

[Sebahat.hadzhi]

I believe you need to select the "Hostname" option while adding the custom rule in order to be able to specify "shots.plesk.com".