Issue collabora online error

[piticu iulian]

Server operating system version

Ubuntu 24.04.3 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.73 Update #5 Web Host Edition

hello i have installed collabora online but im get this error

Installation failed. Please examine logs and contact support.

• filemng failed: base64: /etc/coolwsd/coolwsd.xml: No such file or directory
• filemng: Error occurred during /usr/bin/base64 command.

• stderr: W: GPG error: Index of /repos/CollaboraOnline/23.05/customer-deb-Kolab-7537e68e8a07cf290a8c6cfcf4205db05b560582 ./ InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY D8915E456E7C440E E: The repository 'Index of /repos/CollaboraOnline/23.05/customer-deb-Kolab-7537e68e8a07cf290a8c6cfcf4205db05b560582 ./ InRelease' is not signed.

 

[Sebahat.hadzhi]

That doesn't sound like a Plesk issue. It seems like the signing key of Collabora's repository is missing. I hope that helps:

• Collabaora Online public key is not available