• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

Configuration variable not found: PRODUCT_ROOT_D

D

deadbyte

Guest
All of the sudden my plesk admin page shows blank with this message:

Configuration variable not found: PRODUCT_ROOT_D

any idea what could be wrong? since I didn't make any system changes or upgrades.

thanks

7.5.3 RedHat el3 75050509.16
 
Verify the existence of /etc/psa/psa.conf and ownership root:root, perms -rw-r--r--

ls -al /etc/psa

should show (among other files):

-rw-r--r-- 1 root root 1879 Jul 1 10:35 psa.conf
 
Originally posted by jamesyeeoc
Verify the existence of /etc/psa/psa.conf and ownership root:root, perms -rw-r--r--

ls -al /etc/psa

should show (among other files):

-rw-r--r-- 1 root root 1879 Jul 1 10:35 psa.conf

Thanks for your reply, psa.conf is in order.. with the right permissions.

I have no idea what caused this problem, and it seems ev1servers.net tech support also have no clue. I just hate when software starts to malfunction on their on, it sucks!

Any help is welcome..
 
Back
Top