• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Resolved Confusing problem with website and ip addresses

i-need-mny

New Pleskian
Hello,

i have a confusing problem...
my website and the plesk admin panel wasn't reachable from outside.
Now after a few tests, i found out, that if i delete one specific ip address, the website and admin panel are reachable again - but only for about 30 seconds - then i get an error: "ERR_ADDRESS_UNREACHABLE" if i reload the page.

After a few seconds/minutes, the removed ip address is added again.
Then, if i remove the ip address again, the website is reachable again and so on...

I know this has something to do with the IPv6 protocol.
I have tried to disable this protocol, but the problem persists.

I can't found any useful information in the logs:
- /var/log/messages
- /var/log/nginx/error.log

How can i solve this?

Thank you.


before.png

after.png
 
I suppose that problem in that private IP addresses 10.0.1.x are not associated with an external one. Tools & Settings > IP Addresses > click on 10.0.1.x IP and in Public IP Address field add an IP address of the server.
After that check the issue again.
 
Thank you for your fast reply.
In the meantime i reinstalled CentOS and Plesk. Now it works without any problems.
I think there was an issue somewhere else in the system - maybe some config files.

Cheers
 
Back
Top