Facebook
Twitter
S
Superman857
Guest
I'm currently running Plesk 10.0.0.1 and have tried to use the autoinstaller script to upgrade to various other versions. However, it fails during the upgrade when trying to do a forced upgrade on sitebuilder requiring about 3gb of space (error returned is malloc(...) returned NULL). I have enough space (just barely), but the upgrade still fails and I'm not sure why.
Ever since, I cannot access the control panel. If I navigate to the login page, it just displays a blank white page. If I visit with HTTPS, it presents the certificate, and then the blank page. I can SSH in and everything, but I'm not sure where I would find the error messages or get the service started.
Trying
service psa stop
service psa start
results in:
bash-3.2# service psa start
Starting psa... done
Starting xinetd service... done
Starting named service... done
Starting mysqld service... done
Starting postgresql service... not installed
Starting psa-spamassassin service... done
Plesk: Starting Mail Server... already started
Starting mail handlers tmpfs storage
Starting psa... done
Starting drwebd service... failed
And /var/log/messages shows this for drweb:
Jun 27 16:20:58 ip-xxx drwebd.real: Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)
Jun 27 16:20:58 ip-xxx drwebd.real: A path to a valid license key file was not specified.
Jun 27 16:20:58 ip-xxx drwebd.real: Plesk authorization failed: malformed response (no 'response=' field).
Jun 27 16:20:58 ip-xxx drwebd.real: Error: Plesk Software not running.
Looks like the key file got messed up somehow during an upgrade somewhere? I started out at 9.x.x something and was headed for a current version but got stuck on 10.0.0.1 somewhere along the way...
Anyone know how to fix this, or temporarily disable drweb until I can restore the rest of services? It seems some domains are down (not sure why, as others are up).
Ever since, I cannot access the control panel. If I navigate to the login page, it just displays a blank white page. If I visit with HTTPS, it presents the certificate, and then the blank page. I can SSH in and everything, but I'm not sure where I would find the error messages or get the service started.
Trying
service psa stop
service psa start
results in:
bash-3.2# service psa start
Starting psa... done
Starting xinetd service... done
Starting named service... done
Starting mysqld service... done
Starting postgresql service... not installed
Starting psa-spamassassin service... done
Plesk: Starting Mail Server... already started
Starting mail handlers tmpfs storage
Starting psa... done
Starting drwebd service... failed
And /var/log/messages shows this for drweb:
Jun 27 16:20:58 ip-xxx drwebd.real: Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)
Jun 27 16:20:58 ip-xxx drwebd.real: A path to a valid license key file was not specified.
Jun 27 16:20:58 ip-xxx drwebd.real: Plesk authorization failed: malformed response (no 'response=' field).
Jun 27 16:20:58 ip-xxx drwebd.real: Error: Plesk Software not running.
Looks like the key file got messed up somehow during an upgrade somewhere? I started out at 9.x.x something and was headed for a current version but got stuck on 10.0.0.1 somewhere along the way...
Anyone know how to fix this, or temporarily disable drweb until I can restore the rest of services? It seems some domains are down (not sure why, as others are up).
