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Copy backup file vom ftp-repository to server-repository -> curl: timeout

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by McSchwaiger, Mar 15, 2012.

  1. McSchwaiger

    McSchwaiger New Pleskian

    Jun 16, 2006
    Likes Received:

    I want to move a backup file (12,6 GB) from my personal ftp-repository to my server-repository to restore a domain.

    After a while I get the following Error:

    Fehler: pmm-ras error (Error code = 1):
    == STDOUT ====================
    Transport error: Unable to download remote file 'ftp://zulu653.myftpbackup.com//psa/zulu_1203150417.zip': Curl error: a timeout was reached

    == STDERR ====================


    I already set the FtpRequestTimeOut Value to 10800 (3 hours) to solve the upload timeout problem.

    How can I get the backup file back to my server repository??

    Plesk 9.3, Windows Server 2008 Web
    Last edited: Mar 15, 2012
  2. frg62

    frg62 Basic Pleskian

    Jul 16, 2008
    Likes Received:
    First I would recommend that, in the future, you set up your backup to create files that are not bigger than 2047 MB, as suggested by the system (at least it is with Plesk for Linux...).

    That should prevent that such a timeout occurs again.

    Regarding you present situation, I would suggest that you manually retrieve the 12,6 GB file by ftp, and load it in a newly created temporary directory on you server.

    Unzip it there, then move everything to the proper Plesk directory.

    At that point, you should hopefully see the backup in your interface, and be able to restore what you need.
    Last edited: May 14, 2012