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I have a client who receives about 200 emails on one day from some automated system (i have no control over this).
These emails each contain a very small PDF attachment about 30k each.
She can download a good portion of the emails, then outlook complains of a server timeout, and it stops downloading them. It also doesn't remove the downloaded messages from the server, so next time she clicks send and receive, she will receive a duplicate of each email up to the same corrupt email as last time. This process goes on for a while (especially since outlook will send & receive every 10 mins automatically) so she gets quite a few duplicates.
The solution is to login to webmail, read the stuck/corrupt email (which works fine in webmail) and then delete it from webmail.
In webmail you can see which eamils have been marked as "read" (ie: all the ones up to the stuck email) and which emails are still to be downloaded into outlook.
I am wondering if anyone else has experienced this or similar problem?
Can anybody recommend a courier/pop3d setting that could be causing these "stuck" or "timeout" problems on these small emails?
We can successfully receive many more larger emails in a single hit via pop from the same server, so I am confused as to why it's happening on small eamils only on her account.
I would prefer to not change any settings on her pc (ie: swapping to imap).
Any help / pointers would be great.
Kind Regards,
David
I have a client who receives about 200 emails on one day from some automated system (i have no control over this).
These emails each contain a very small PDF attachment about 30k each.
She can download a good portion of the emails, then outlook complains of a server timeout, and it stops downloading them. It also doesn't remove the downloaded messages from the server, so next time she clicks send and receive, she will receive a duplicate of each email up to the same corrupt email as last time. This process goes on for a while (especially since outlook will send & receive every 10 mins automatically) so she gets quite a few duplicates.
The solution is to login to webmail, read the stuck/corrupt email (which works fine in webmail) and then delete it from webmail.
In webmail you can see which eamils have been marked as "read" (ie: all the ones up to the stuck email) and which emails are still to be downloaded into outlook.
I am wondering if anyone else has experienced this or similar problem?
Can anybody recommend a courier/pop3d setting that could be causing these "stuck" or "timeout" problems on these small emails?
We can successfully receive many more larger emails in a single hit via pop from the same server, so I am confused as to why it's happening on small eamils only on her account.
I would prefer to not change any settings on her pc (ie: swapping to imap).
Any help / pointers would be great.
Kind Regards,
David
