Issue could not create //run/named/session.key

[nMLxTMJTZ]

Server operating system version

ubuntu 22.04

Plesk version and microupdate number

18.0.53

i see this error

named [712]
could not create //run/named/session.key

how i can fix it?

 

[Peter Debik]

Have you checked that the path named in named.conf for "session-keyfile" is writeable?

 

[nMLxTMJTZ]

how?

 

[Peter Debik]

1) Look into /etc/named.conf and find the line "session-keyfile".
2) Check the file permissions of that path, e.g. "ll <path>".

 

[nMLxTMJTZ]

drwxrwxr-x  2 root               bind                 40 Jul 12 09:15 named

folder /run/named/

 

[Peter Debik]

This looks correct. Could you please check whether the situation described in https://support.plesk.com/hc/en-us/...based-OS-couldn-t-mkdir-run-Permission-denied is yours and maybe try the suggested solution?

 

[nMLxTMJTZ]

but in my debian is named not bind9

 

[Peter Debik]

We discussed it here and think it is necessary to check directly on your server. It's most likely not a Plesk issue in the first place, but we're still willing to assist to the best of our knowledge. Please open a support ticket so that a Plesk engineer can check and solve the issue directly on your server.

To sign-in to support please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-