Resolved Could not get Mozilla tls config: cURL error 77 [cannot update plugin et. al.]

[mwgbr]

We had the same issue, but at the same time needed to implement the fix by Bolivir.

Ive got this problem on a website that was performing a cURL request. There i got error 77 also.
Ive changed the ssh access to /bin/sh and now the cURL work perfectly fine. When changing it back to forbidden, it still keeps working like before.

In the end I think this is related to the following KB to fix all subscriptions:

On Plesk for Linux server, curl command in chrooted shell or in scheduled task fails: curl: (77) error setting certificate verify locations - Support Cases from Plesk Knowledge Base

On Plesk for Linux server, curl command in chrooted shell or in scheduled task fails: curl: (77) error setting certificate verify locations - Support Cases - Plesk Knowledge Base

www.plesk.com

Cheers!

 

[twebhosting]

I also got a total mess of some websites which were connecting using curl to various external services. (like Cloudflare Turnstile, Google Login, Facebook Login)
The issue started after doing Plesk update from 18.0.55 to 18.0.59 (CentOS 7.9)

I already spent a lot of time looking to the issue and once I debugged and notice "cURL error 77", i found this thread .. and the solution with restart worked, based on https://support.plesk.com/hc/en-us/articles/18463826337815

The problem was only reported from PHP file and from command line was working just fine!

As a side note (for someone who still land here) seems like the new Firewall ModSecurity was active (although on my old Plesk was deactivated) and broke some nginx existing configuration for websites.

Here is the error i got per admin email:
Unable to generate the web server configuration file on the host SERVER-NAME because of the following errors: Template_Exception: [Wed Feb 21 21:41:09.307983 2024] [so:warn] [pid 14906:tid 139953632303232] AH01574: module unique_id_module is already loaded, skipping httpd: Syntax error on line 353 of /etc/httpd/conf/httpd.conf: Syntax error on line 13 of /etc/httpd/conf.d/00_mod_security.conf: No matches for the wildcard '00*exclude.conf' in '/etc/httpd/modsecurity.d', failing (use IncludeOptional if required) file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 75 code: 0 Please resolve the errors in web server configuration templates and generate the file again.


In the control panel the settings was off for ModSecurity (Home-> Tools & Settings -> Web Application Firewall) but i had to enable (Save) and disable (Save) to have the issue solved!
I hope may help someone ..