Issue Couldn't get in Filemanager after update

[3minar]

Hi everyone.
After update the Plesk to Obsidian version, all things all fine but I couldn't get in Filemanager anymore!!
before update I didn't have any problem!!
Posted an image from the exist error.
Thanks in advance if anyone can solve my problem.

 

[IgorG]

Try to fix this issue with command:

"%plesk_cli%\repair" --repair-webspace-system-users -webspace-name kinders.ir

 

[3minar]

Try to fix this issue with command:

"%plesk_cli%\repair" --repair-webspace-system-users -webspace-name kinders.ir

Thanks for answer, I just did it but it didn't work.
It showed me this result :

C:\Users\Administrator>"%plesk_cli%\repair" --repair-webspace-system-users -webspace-name kinders.ir
INFO: Updating system user 'kndrsir'...
ERR: "C:\Program Files (x86)\Plesk\admin\bin\usermng" --set-password ****** "--password=******" failed with code 1.

stdout:
User 'kndrsir' doesn't exist.
   at execute console command --set-password(vconsoleapp::start line 93)
   at execute "C:\Program Files (x86)\Plesk\admin\bin\usermng" --set-password "--name=kndrsir" "--password=*"(vconsoleapp::run line 110)

stderr:

ERR: Unable to execute usermng: User 'kndrsir' doesn't exist.
   at execute console command --set-password(vconsoleapp::start line 93)
   at execute "C:\Program Files (x86)\Plesk\admin\bin\usermng" --set-password "--name=kndrsir" "--password=*"(vconsoleapp::run line 110)
(Error code 1)
INFO: Updating system user 'mainroot'...
INFO: Updating system user 'Payment'...
INFO: Updating system user 'videoKinder'...
INFO: Updating webspace system users access...
Unable to repair subscription 'kinders.ir' system users.

 

[3minar]

any other suggestion?

 

[IgorG]

any other suggestion?

Please contact Plesk Support Team. Database inconsistency will be fixed directly on your server.

 

[3minar]

Please contact Plesk Support Team. Database inconsistency will be fixed directly on your server.

unfortunately they didn't help me about this issue.

 

[IgorG]

unfortunately they didn't help me about this issue.

Can you tell me ticket id? I will check it.
Thanks.