Question Creating a new domain with WordPress misses PHP

[Johannes Kingma]

Server operating system version

3.10.0-962.3.2.lve1.5.81.el7.x86_64 #1

Plesk version and microupdate number

1800230807.10

We created a plan (Service Package) and a customer with that plan
The plan includes PHP
If we logon as this customer and create a new domain selecting WordPresss we can successfully create the domain (Configuring PHP appears and seems to succed) . However when in the next screen new WordPress credentials are entered and confirmed a message "The support for PHP is required". But php is activated for the site.
We have to cancel the installation and manualle activate PHP.

Is there a way to have PHP activated during configuration of the domain

 

[Peter Debik]

PHP is normally activated. Could you please correct the operating system and Plesk version information here?

 

[Johannes Kingma]

Plesk Obsidian 18.0.54
Linux 3.10

 

[Peter Debik]

What is your operating system? You can see a list of supported operating systems here: Software Requirements for Plesk Obsidian
Which one is used by your installation? Is it Cloudlinux? Which version? Are you using the PHP version(s) provided by Cloudlinux?